Blockchain Security Technical Support Engineer
Description For Blockchain Security Technical Support Engineer
Crypto.com, a leading cryptocurrency platform serving over 80 million customers worldwide, is seeking a Blockchain Security Technical Support Engineer to join their distinguished Security Team. The role combines blockchain expertise with security implementation, focusing primarily on the Solana ecosystem with plans to expand to Cronos/Cronos zkEVM.
The position offers a unique opportunity to work with an internationally recognized security team led by a CISO featured in the Forbes Technology Council and among the Global Top 100 CISOs. The company holds prestigious certifications including ISO27001, ISO27701, ISO22301, PCI
The ideal candidate will be passionate about Web3 and blockchain technology, with hands-on experience in smart contract development (DApps) and staking across various blockchain networks. You'll serve as the technical authority on blockchain networks, researching and understanding new blockchain implementations for wallet integration.
Working in a dynamic environment, you'll collaborate with multiple teams, including Engineers, DevOps, Sales, Product Managers, and Customer Success teams. The role demands strong technical skills in blockchain technologies, programming languages like Rust, Solidity, and Python, and excellent communication abilities.
Crypto.com offers an empowering work culture with opportunities for personal and professional growth, competitive compensation, comprehensive medical benefits, and flexible work arrangements. Join a team committed to their mission of putting "Cryptocurrency in Every Wallet™" while working at the forefront of blockchain security and innovation.
Responsibilities For Blockchain Security Technical Support Engineer
- Understand DApss and ability to deploy/maintain/monitor smart contracts in Solana/EVM
- Develop understanding of all supported blockchain and in-depth knowledge of select few blockchains
- Research on new blockchain supported by the organization
- Stay up to date with software upgrades and other critical blockchain changes
- Share blockchain/DApps knowledge with internal teams
- Troubleshoot and triage blockchain specific alerts and issues
Requirements For Blockchain Security Technical Support Engineer
- Strong client service in fast paced, high pressure, and dynamic environments
- Past job experiences in supporting applications in 24/7 environment
- Good knowledge of blockchain and its ecosystem
- Hands-on experience in running blockchain nodes, writing smart contracts, staking, governance, bridges
- Knowledge in programming languages such as Rust, Solidity, Javascript, Node.js, Python
- Experience owning technical documentation
- Attention to detail with an analytical mindset
- Good communication skills in English both written and verbal
Benefits For Blockchain Security Technical Support Engineer
- Competitive salary
- Medical insurance package with extended coverage to dependents
- Attractive annual leave including birthday and work anniversary
- Flexi-work hour and hybrid or remote set-up
- Internal mobility program
- Crypto.com visa card provided upon joining
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