Blockchain Security Technical Support Engineer

Crypto.com is the world's fastest growing global cryptocurrency platform, serving more than 80 million customers with a vision of Cryptocurrency in Every Wallet™.
Hong Kong
Security
Mid-Level Software Engineer
Hybrid
5,000+ Employees
Blockchain · Cybersecurity · Finance

Description For Blockchain Security Technical Support Engineer

At Crypto.com, we're seeking a Blockchain Security Technical Support Engineer to join our highly experienced Security Team. This role is crucial for supporting our blockchain ecosystem, particularly focusing on Solana and expanding to others like Cronos/Cronos zkEVM. The ideal candidate should be enthusiastic about Web3 and blockchain technology, with hands-on experience in writing smart contracts (DApps) and staking on various blockchain networks.

Key responsibilities include:

  • Understanding and managing DApps, deploying/maintaining/monitoring smart contracts in Solana/EVM
  • Developing in-depth knowledge of supported blockchains
  • Researching new blockchains supported by the organization
  • Staying updated with software upgrades and critical blockchain changes
  • Sharing blockchain/DApps knowledge with internal teams
  • Troubleshooting blockchain-specific alerts and issues

Requirements:

  • Strong client service skills in fast-paced environments
  • Experience supporting 24/7 applications
  • Good knowledge of blockchain ecosystems and DApps
  • Hands-on experience with blockchain nodes, smart contracts, staking, governance, and bridges
  • Knowledge of programming languages like Rust, Solidity, Javascript, Node.js, Python
  • Experience with technical documentation
  • Analytical mindset and attention to detail
  • Adaptability to varying work conditions
  • Good communication skills in English

Crypto.com offers a competitive salary, medical insurance, attractive leave entitlements, work flexibility, and career growth opportunities. Join us in our mission to accelerate the adoption of cryptocurrency and develop a fairer digital ecosystem.

Last updated 3 months ago

Responsibilities For Blockchain Security Technical Support Engineer

  • Understand DApps and ability to deploy/maintain/monitor smart contracts in Solana/EVM
  • Develop an understanding of all supported blockchains and in-depth knowledge of select few
  • Research on new blockchains supported by the organization
  • Stay up to date with software upgrades and other critical blockchain changes
  • Share blockchain/DApps knowledge with internal teams
  • Troubleshoot and triage blockchain specific alerts and issues

Requirements For Blockchain Security Technical Support Engineer

JavaScript
Node.js
Python
  • Strong client service in fast-paced, high-pressure environments
  • Experience supporting applications in 24/7 environment
  • Good knowledge of blockchain ecosystems and DApps
  • Hands-on experience in running blockchain nodes, writing smart contracts, staking, governance, bridges
  • Knowledge in programming languages such as Rust, Solidity, Javascript, Node.js, Python
  • Experience owning technical documentation
  • Attention to detail with an analytical mindset
  • Adaptability to varying work conditions
  • Good communication skills in English, both written and verbal

Benefits For Blockchain Security Technical Support Engineer

Medical Insurance
Visa Sponsorship
  • Competitive salary
  • Medical insurance package with extended coverage to dependents
  • Attractive annual leave entitlement including birthday and work anniversary
  • Work flexibility adoption (Flexi-work hour and hybrid or remote set-up)
  • Internal mobility program
  • Crypto.com visa card provided upon joining

Interested in this job?

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