Developer Success Engineer

Dagster Labs is seeking a Developer Success Engineer to join their distributed team. As a key member of the Developer Success team within the engineering organization, you'll be responsible for providing technical support to Dagster+ customers and open-source users, while helping shape the future of their data orchestration platform.

The role combines technical expertise with customer-facing responsibilities, requiring strong problem-solving abilities and excellent communication skills. You'll work with cloud services (AWS, GCP, Azure) and containerized environments (Kubernetes, Docker) to help customers implement solutions effectively. The position offers flexibility with remote work options and competitive compensation.

Working at Dagster Labs means joining a team that values open-source development, transparent communication, and user-centered design. The company builds Dagster, an orchestration platform for data assets, with a tech stack including Python, TypeScript, GraphQL, and React. They integrate with various databases, data warehouses, and cloud services.

The ideal candidate brings 5+ years of technical support experience, strong Python proficiency, and experience with distributed systems. You'll work in a collaborative environment that emphasizes inclusive team building and rigorous thinking. The role offers opportunities to impact product development through direct feedback from customer interactions.

This position is perfect for someone who enjoys solving complex technical challenges while helping others succeed. You'll be part of a high-performing software development environment that welcomes diverse perspectives and backgrounds. The role combines technical depth with customer empathy, making it ideal for those who want to bridge the gap between users and product development.