SMB Solutions Engineer, Pre-Sales

Global leader in cyber security AI, founded by mathematicians and cyber defense experts in 2013, protecting over 9,000 customers.
Charlotte, NC, USA
$80,000 - $100,000
Security
Mid-Level Software Engineer
Remote
1,000 - 5,000 Employees
3+ years of experience
AI · Cybersecurity

Description For SMB Solutions Engineer, Pre-Sales

Darktrace, a pioneering force in cybersecurity AI founded in 2013, is seeking a SMB Solutions Engineer for their Pre-Sales team. This role combines technical expertise with customer-facing responsibilities, making it perfect for someone passionate about cybersecurity and technology innovation.

The position involves working closely with Account Executives to drive technical success in the pre-sales process. You'll be responsible for managing Proof of Value deployments, presenting threat intelligence reports to diverse audiences from technical teams to C-level executives, and ensuring smooth implementation of Darktrace's cutting-edge AI security solutions.

What makes this role unique is its connection to Darktrace's innovative heritage, backed by the Darktrace AI Research Centre in Cambridge, UK, with over 130 patents and pending applications. You'll be part of a company protecting more than 9,000 customers worldwide from complex cyber threats, including ransomware, cloud, and SaaS attacks.

The role offers the flexibility of remote work, with occasional in-person meetings at the Charlotte, NC hub office. This hybrid approach provides an ideal balance of independent work and team collaboration. The compensation package includes comprehensive benefits such as full medical, dental, and vision coverage, 401(k), and various insurance options.

For the right candidate, this position offers an opportunity to work at the forefront of AI-powered cybersecurity, combining technical expertise with business acumen while contributing to Darktrace's mission of freeing the world from cyber disruption.

Last updated 2 minutes ago

Responsibilities For SMB Solutions Engineer, Pre-Sales

  • Being accountable for the technical engagement of the Proof of Value (POV) from end to end
  • Designing, documenting, and communicating solution architectures for Darktrace POV deployments
  • Presenting Threat Intelligence Reports to various audiences
  • Recommending and deploying integrations
  • Acting as technical point of contact between clients, partners, and internal teams
  • Working closely with Account Executive team
  • Driving value-selling approach for technical win state
  • Assisting with forecasting
  • Transitioning closed accounts to post-sales teams
  • Engaging with Channel team for client and partner relations
  • Staying up to date on all Darktrace products and software versions

Requirements For SMB Solutions Engineer, Pre-Sales

  • Proven technical ability via technical degree, cybersecurity certification, or equivalent experience
  • Knowledge of computer networking and cybersecurity technical language
  • Excellent interpersonal and communication skills
  • Ability to communicate complex technical information to various audiences
  • Ability to work independently and in team settings
  • Enthusiasm for innovation and self-development in cybersecurity

Benefits For SMB Solutions Engineer, Pre-Sales

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
Commuter Benefits
401k
  • 100% medical, dental and vision insurance, plus dependents
  • Paid parental leave
  • Pet insurance
  • Life insurance
  • Commuter benefits
  • 401(k)

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