Citrix Engineer

One of Australia and New Zealand's largest suppliers of Information Technology professional services.
Adelaide SA, Australia
Cloud
Mid-Level Software Engineer
Hybrid
3+ years of experience
Enterprise SaaS

Description For Citrix Engineer

Datacom, a leading IT services provider in Australia and New Zealand, is seeking a Citrix Engineer to join their technical support team. This role offers an exciting opportunity to work with one of the largest IT professional services companies in the region while maintaining a dynamic, agile work environment.

The position requires a skilled professional with 3-5 years of experience in system administration, focusing on Citrix technologies, Windows Server environments, and cloud solutions. You'll be responsible for supporting server infrastructure, providing technical maintenance, and ensuring service level agreements are met.

As a Citrix Engineer, you'll work directly with customers and internal teams, providing both remote and occasional on-site support. The role demands expertise in Citrix DaaS, Virtual Apps and Desktops, Netscaler administration, and various user profile management tools. Knowledge of virtualization technologies like VMware vSphere and Microsoft Hyper-V is essential.

The company offers a flexible hybrid work arrangement, with offices across major Australian cities. They emphasize work-life balance and provide various benefits including professional development opportunities, social events, and flexible working arrangements. The role requires Australian citizenship and ability to obtain baseline security clearance due to customer requirements.

At Datacom, you'll be part of a collaborative team that values innovation and professional growth. The company maintains a unique culture that combines the capabilities of a large organization with the agility of a small business. You'll have the opportunity to work with leading enterprise organizations, solving complex technical challenges while developing your career in a supportive environment.

This role is perfect for a mid-level professional looking to advance their career in a company that values its people and provides numerous opportunities for growth and development. You'll be recognized for your contributions and work in a collegial, flat-structured environment that promotes learning and innovation.

Last updated 20 days ago

Responsibilities For Citrix Engineer

  • Provide technical maintenance and support services within agreed service levels
  • Maintain technical documentation
  • Support server infrastructure within contracted time frames and SLAs
  • Provide remote assistance over the phone and ad-hoc onsite visits
  • Participate in an on-call roster for after-hours support
  • Proactively manage infrastructure
  • Drive service process improvement

Requirements For Citrix Engineer

Kubernetes
  • 3-5 years' experience as a System Administrator
  • Citrix DaaS/Virtual Apps and Desktops Administration and configuration
  • Citrix Netscaler Administration and configuration
  • User profile management via UPM, FSLogix, and Ivanti DesktopNow
  • Windows Server Systems Administration including Active Directory, Group Policy, and Patch Management
  • Knowledge with Microsoft Server technology products
  • Experience managing virtual environments with VMware vSphere and Microsoft Hyper-V
  • Management of physical server environments such as Cisco Unified Computing (UCS)
  • Knowledge of backup and disaster recovery methodologies
  • Must be an AU Citizen and able to obtain a baseline clearance

Benefits For Citrix Engineer

  • Social events
  • Chill-out spaces
  • Remote working
  • Flexible hours
  • Professional development courses
  • Career development opportunities

Interested in this job?

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