Desktop Support Engineer

Datacom, a leading IT professional services provider in Australia and New Zealand, is seeking a Desktop Support Engineer for their Sydney office. This role is part of the Managed Operations and Intelligent Workspace team, focusing on delivering exceptional end-user services to customers.

The position involves providing comprehensive desktop support, including hardware setup, software deployment, and technical troubleshooting in a fast-paced environment. The ideal candidate will be responsible for managing customer infrastructure, ensuring equipment readiness, and maintaining high service levels according to SLAs.

Datacom offers a unique culture that combines the capabilities of a large organization with the agility of a small business. They pride themselves on maintaining an inclusive and welcoming workplace where employees can bring their true selves to work. The company operates at the forefront of technology, helping major enterprise organizations explore possibilities and solve their greatest challenges.

The role offers excellent career development opportunities, with various perks including flexible working arrangements, professional development courses, and a collaborative work environment. The successful candidate will join a dynamic team that values innovation, customer satisfaction, and continuous improvement.

As a Desktop Support Engineer, you'll be instrumental in providing technical support, managing IT infrastructure, and ensuring smooth operations for Datacom's clients. This is an excellent opportunity for a tech-savvy professional who excels in customer service and wants to work with cutting-edge technology in a supportive environment.