Desktop Support Engineer

Datacom, a leading IT services provider in Australia and New Zealand, is seeking a Desktop Support Engineer for their Sydney location. This role is part of their Managed Operations and Intelligent Workspace team, focusing on providing comprehensive end-user support services to Datacom's customers.

The position involves delivering technical support in a fast-paced environment, managing IT hardware setup and deployment, and ensuring customer satisfaction through adherence to service level agreements. The ideal candidate will have strong technical knowledge of desktop systems, excellent communication skills, and a customer-centric approach.

Datacom offers a dynamic work environment that maintains an agile, small business feel despite being a large organization. They pride themselves on their unique culture and inclusive workplace environment. The company provides various benefits including professional development opportunities, flexible working arrangements, and social events.

This role presents an excellent opportunity for someone looking to join a growing technology company that works with major enterprise organizations across Australia and New Zealand. The position offers the chance to work with diverse technologies while making a real difference in providing essential IT support services.

As part of the team, you'll be responsible for maintaining customer infrastructure, driving service improvements, and ensuring high-quality technical support. The company's commitment to professional development and inclusive culture makes it an ideal place for career growth in the IT sector.