Desktop Support Engineer

Datacom is a leading technology services provider in Australia and New Zealand, focusing on helping organizations leverage technology for innovation and growth. As a Desktop Support Engineer based in Brisbane, you'll be responsible for providing comprehensive End User Services to Datacom's customers. The role involves hands-on technical support, hardware and software management, and ensuring excellent customer satisfaction.

The position requires strong technical expertise in desktop support, combined with exceptional customer service skills. You'll be working in a dynamic environment, handling various aspects of IT support including hardware setup, software deployment, and infrastructure maintenance. The role demands an Australian Citizen who can obtain an AGSVA Baseline clearance.

Datacom offers a unique culture that maintains an agile, small business feel despite being one of the largest IT service providers in the region. The company provides various benefits including flexible working arrangements, professional development opportunities, and a supportive, inclusive workplace environment. You'll be at the forefront of technology, working with major enterprise organizations while having opportunities for career growth and development.

The ideal candidate will bring strong technical knowledge of desktop systems, excellent communication skills, and the ability to work independently while maintaining high service standards. This role offers the opportunity to make a real difference in people's lives through technology while being part of a company that values its employees and promotes a positive work culture.