Desktop Support Engineer - Canberra

Datacom is seeking a Desktop Support Engineer for their Canberra location to join their Managed Operations team. This role focuses on providing comprehensive end-user IT support services to Datacom's customers. The position involves managing hardware deployment, technical support, and infrastructure maintenance in a customer-facing environment.

As a Desktop Support Engineer, you'll be responsible for ensuring excellent technical support delivery, managing IT equipment setup and deployment, and maintaining customer infrastructure according to service level agreements. The role requires strong technical knowledge of desktop systems, laptops, and various IT equipment, combined with exceptional customer service skills.

Datacom stands out as one of Australia and New Zealand's largest IT professional services providers, maintaining an agile and dynamic culture despite its size. The company offers a supportive work environment with opportunities for professional growth and development. They pride themselves on their inclusive workplace culture and commitment to solving complex technical challenges for enterprise organizations.

The ideal candidate will bring strong technical expertise in end-user support, excellent communication skills, and the ability to work independently while maintaining high service standards. This role offers the opportunity to work with leading enterprise organizations while developing your career in a collaborative and supportive environment.

Benefits include flexible working arrangements, professional development opportunities, social events, and a positive work culture. The position requires Australian citizenship or permanent residency, and candidates must be willing to work on-site in Canberra.