Desktop Support Engineer

Datacom is a leading technology services provider in Australia and New Zealand, focusing on delivering IT professional services to help organizations innovate and grow. As a Desktop Support Engineer based in Brisbane, you'll be responsible for providing comprehensive End User Services to Datacom's customers. The role involves hands-on technical support, hardware and software management, and ensuring excellent customer satisfaction.

The position requires strong technical expertise in desktop support, combined with exceptional customer service skills. You'll be working in a dynamic environment where you'll handle various responsibilities from equipment deployment to infrastructure maintenance. The role demands an Australian Citizen who can obtain AGSVA Baseline clearance.

Datacom offers a unique culture that maintains an agile, small business feel despite its size. The company provides various benefits including flexible working arrangements, professional development opportunities, and a supportive, inclusive workplace environment. You'll be part of a team working with Australia and New Zealand's largest enterprise organizations, ensuring continuous learning and growth opportunities.

The ideal candidate will bring strong technical knowledge of desktop systems, excellent communication skills, and the ability to work autonomously. You'll be joining a company that values its people, promotes professional growth, and maintains a collegial, flat-structured environment where contributions are recognized and valued.