Datacom is a leading IT professional services provider in Australia and New Zealand, maintaining an agile and dynamic culture despite its size. As a Desktop Support Engineer based in Hobart, you'll be responsible for providing comprehensive End User Services to Datacom's customers. The role involves managing IT hardware setup, deployment, and support while ensuring excellent customer satisfaction.
The position requires strong technical expertise in desktop support, combined with exceptional customer service skills. You'll be working in a fast-paced environment, handling various aspects of end-user support, from hardware collection and setup to maintaining customer infrastructure and driving service improvements.
Datacom offers a unique work environment that maintains a small business feel within a large organization. The company provides various perks including social events, flexible working arrangements, and professional development opportunities. You'll be part of a workplace that values inclusion, support, and professional growth.
The role presents continuous opportunities to work with cutting-edge technology, helping major enterprise organizations solve their greatest challenges. You'll need to be an Australian citizen and able to obtain an AGSVA Baseline clearance. This position offers the chance to make a real difference in people's lives while working for a company that prioritizes both technical excellence and employee wellbeing.