Senior SOE Engineer

One of Australia and New Zealand's largest suppliers of Information Technology professional services.
Canberra ACT, Australia
DevOps
Senior Software Engineer
Hybrid
4+ years of experience
Enterprise SaaS

Description For Senior SOE Engineer

Datacom, a leading IT services provider in Australia and New Zealand, is seeking a Senior SOE Engineer to join their Endpoint Engineering team. This role focuses on supporting and enhancing end-user solutions, enabling customers to transform their business and modernize their end-user experience. The position involves managing day-to-day operations of customer endpoint systems and engaging in project work.

The ideal candidate will have strong expertise in Microsoft technologies, including Endpoint Configuration Manager, Intune, Azure Virtual Desktop, and Active Directory. They should possess excellent scripting abilities and have extensive experience with SOE migrations and enterprise-scale deployments.

Datacom offers a dynamic, agile work environment despite its size, maintaining a small business feel. The company provides various benefits including professional development opportunities, flexible working arrangements, and a supportive, inclusive workplace culture. They place high emphasis on internal staff development and offer financial incentives for engineers who obtain certifications in relevant technologies.

The role requires managing complex endpoint systems, implementing best practices, and ensuring exceptional customer experience. You'll be part of a high-performing team that works at the forefront of technology, helping major enterprise organizations solve their greatest challenges. The position offers continuous learning opportunities and the chance to work with cutting-edge technologies in a collaborative environment.

This is an excellent opportunity for a seasoned professional looking to advance their career in a company that values its employees and provides numerous growth opportunities. The role combines technical expertise with customer service excellence, making it ideal for someone who enjoys both technical challenges and client interaction.

Last updated 22 days ago

Responsibilities For Senior SOE Engineer

  • Maintain and enhance environment configurations including user policies, device policies, and security policies
  • Ensure outstanding customer satisfaction with timely and professional responses
  • Identify service improvements and cost reductions for customers
  • Perform upgrades on hardware and operating systems
  • Maintain and enhance deployed desktop operating system images
  • Lead and assist with projects as required
  • Maintain supporting documentation and environment reporting
  • Occasional travel to customer sites and conferences

Requirements For Senior SOE Engineer

  • Strong technical knowledge of Microsoft Endpoint Configuration Manager including Intune
  • Strong technical knowledge of Azure Virtual Desktop (AVD)
  • Strong technical knowledge of Active Directory – Group Policy Management
  • Strong Scripting ability (PowerShell, VBScript, Batch)
  • Experience with Windows 10 task sequencing and end point configuration
  • Experience with enterprise scale software deployments
  • Exceptional knowledge of Windows Modern Desktop technologies
  • Minimum 4+ years experience in SOE migrations and projects
  • Minimum 3+ years experience in MECM
  • Must be an AU Citizen or Permanent Resident

Benefits For Senior SOE Engineer

  • Professional development courses
  • Remote working options
  • Flexible hours
  • Social events
  • Career development opportunities

Interested in this job?

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