Systems Engineer (Wintel)

One of Australia and New Zealand's largest suppliers of Information Technology professional services.
Cloud
Mid-Level Software Engineer
Hybrid
Enterprise SaaS

Description For Systems Engineer (Wintel)

Datacom, a leading IT services provider in Australia and New Zealand, is seeking a Systems Engineer (Wintel) to join their team in Manila. This role focuses on managing and supporting critical infrastructure for major enterprise clients. The position involves installing, supporting, and customizing systems software while maintaining high availability and security standards.

The ideal candidate will work in a hybrid environment, managing various client environments and providing both proactive and reactive support services. You'll be responsible for ensuring system availability, managing backups, implementing updates, and maintaining security protocols. The role requires strong expertise in Windows Server technologies, virtualization platforms, and cloud services like Azure.

Datacom offers a unique culture that maintains an agile, small business feel despite its size. They prioritize work-life balance with flexible hours and no graveyard shifts, making it an attractive opportunity for IT professionals. The company provides comprehensive benefits including medical coverage with dependent benefits, performance bonuses, and professional development opportunities.

This position is perfect for a mid-level professional who enjoys working with enterprise-level infrastructure and has a passion for both teaching and learning. You'll be part of a collaborative team that values documentation, process adherence, and excellent communication skills. The role offers stability and career growth opportunities while working with cutting-edge technology for major enterprise organizations.

Last updated 2 hours ago

Responsibilities For Systems Engineer (Wintel)

  • Install, support and customize developed systems software and firmware
  • Operate Datacom's technical infrastructure
  • Ensure systems, server & application availability
  • Manage backups and restores to meet SLA
  • Resolve incidents within SLA
  • Implement patches, updates, and fixes
  • Ensure replications and DR functionality
  • Administer resources, access, connectivity, and configurations
  • Provide support to customers globally
  • Follow ITIL service delivery framework
  • Manage tickets through to closure
  • Contribute to service development

Requirements For Systems Engineer (Wintel)

Linux
  • Passion and pride in work with willingness to teach and learn
  • Ability to multi-task between varied client environments
  • Excellent communication and organizational skills
  • Proven analytics and problem-solving skills
  • Agile and ITIL experience
  • Strong focus on documentation
  • Experience with Windows Server Technologies
  • Knowledge of Active Directory, Group Policy, DNS, ADFS, DHCP, DFS
  • Experience with Virtualization technologies (VMware, Azure, AWS)
  • Knowledge of Microsoft messaging systems
  • Experience with Azure IaaS and Microsoft 365
  • PowerShell scripting skills
  • Security expertise
  • Experience with Enterprise Antivirus and backup products

Benefits For Systems Engineer (Wintel)

Medical Insurance
  • Flexible work schedule
  • Work-Life balance
  • No graveyard shifts
  • Competitive salary
  • Spotter Bonus
  • HMO with Free Dependent
  • Leave credits
  • Performance bonuses

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