Award-winning enterprise software scale-up providing advanced AI-powered resource management solutions for professional services firms.

Dayshape, an award-winning enterprise software scale-up, is seeking a Data Engineer to join their growing team. The company has achieved remarkable success, winning the ScotlandIS Digital Tech Enterprise Business of the Year award and being recognized as Scotland's fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years.

The role involves working on their advanced resource management solution that incorporates AI and intelligent automation to help professional services firms optimize their workforce. As a Data Engineer, you'll be part of a specialized team developing customer integrations, working directly with clients from the Big Four and global top 10 accountancy firms across more than 50 countries.

Your responsibilities will include defining ETL specifications, implementing Azure Data Factory pipelines, and ensuring data integration reliability. You'll collaborate closely with various teams, including Software Implementation Consultants, Site Reliability Engineering, and customer IT departments. The position offers a blend of technical challenges and client-facing opportunities, making it ideal for someone who enjoys both technical work and communication.

The company offers an attractive compensation package starting from £38,000 to £43,990, along with comprehensive benefits including private healthcare, professional development budget, and flexible working arrangements. The work environment is collaborative and inclusive, with regular team socials and opportunities for personal growth.

This is an excellent opportunity for a mid-level Data Engineer to make a significant impact in a rapidly growing company while working with enterprise-level clients. The hybrid working model offers flexibility, with the option to work from home 2-3 days a week for those based near Edinburgh, or fully remote within the UK.

Data Engineer position at Dayshape, working on ETL processes and data integrations using Azure Data Factory for a growing enterprise software company.

Data Engineer (UK)

Dayshape is an award-winning enterprise software scale-up that provides an advanced resource management solution, incorporating AI and intelligent automation to help professional services firms optimize their workforce.

Dayshape, an award-winning enterprise software scale-up, is seeking an Application Support Engineer for their UK-Backshift team. This role involves supporting customers across multiple time zones, particularly in North America. You'll be responsible for reviewing and managing support tickets, resolving complex issues, and contributing to the continuous improvement of the product and support processes.

Key responsibilities include:
- Managing and triaging support tickets in Freshdesk
- Resolving complex issues and preparing tickets for software engineers when needed
- Contributing to support documentation and self-help resources
- Becoming an expert user of the Dayshape product
- Providing customer feedback to the product team
- Managing deployment infrastructure for internal environments in Azure

The ideal candidate will have:
- Experience in L2 or L3 application support for external customers
- Strong communication skills and ability to translate technical information
- Knowledge of SQL and experience with software integrations
- Familiarity with Microsoft Azure

Benefits include:
- Competitive salary with shift premium
- Generous holiday allowance
- Professional development budget
- Private healthcare and wellbeing offerings
- Flexible working arrangements

This full-time role typically works from 2:00 PM to 10:30 PM, Monday to Friday, with some flexibility for shift work as needed. The position is based in Edinburgh or remote within the UK, with occasional travel to the Edinburgh office for team collaboration.

Join Dayshape's diverse and growing team, where you'll have the opportunity to influence how things are done and contribute to the company's continued success in the professional services industry.

Dayshape is hiring an Application Support Engineer for UK-Backshift to manage complex support tickets and optimize customer experience.

Application Support Engineer (UK-Backshift)

Dayshape is a technology company providing innovative solutions in customer experience and support.

Dayshape is seeking an Application Support Engineer for their UK-Backshift team. This role is part of the Customer Experience and Support department, offering a full-time position with a hybrid work arrangement. The ideal candidate will have a passion for technology, be adept at learning new products and systems, and have a strong desire to work with Dayshape's support team.

The role involves providing application support for Dayshape's products, likely focusing on backend systems and customer-facing issues. As part of the UK-Backshift team, you may be required to work non-standard hours to provide support coverage.

Key responsibilities may include:
1. Troubleshooting and resolving customer issues
2. Learning and maintaining in-depth knowledge of Dayshape's products
3. Collaborating with other teams to improve product quality and customer experience
4. Providing technical support and guidance to customers
5. Documenting support processes and solutions

The ideal candidate will have:
1. Strong problem-solving skills
2. Excellent communication abilities
3. A customer-centric approach
4. The ability to work independently during shift hours
5. A willingness to learn and adapt to new technologies

Dayshape values diversity and does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic.

Join Dayshape's dynamic team and contribute to their mission of providing exceptional customer support while working with cutting-edge technology in a flexible, hybrid work environment.

Dayshape seeks a passionate Application Support Engineer for UK-Backshift. Join our Customer Experience team in a hybrid role, supporting our products and customers.

Dayshape is a technology company focusing on customer experience and support solutions.

Dayshape is seeking an Application Support Engineer for their UK-Backshift team. This role is part of the Customer Experience and Support department, offering a full-time position with a hybrid work arrangement. The ideal candidate will have a passion for technology, be adept at learning new products and systems, and have a strong desire to work with Dayshape's support team.

The role involves providing application support, likely during backshift hours in the UK. Key responsibilities may include troubleshooting issues, assisting customers, and ensuring smooth operation of Dayshape's software products. The company values candidates who can demonstrate their approach to learning new technologies and their ability to provide excellent customer support.

Dayshape emphasizes its commitment to data protection and compliance with applicable laws. They also highlight their non-discrimination policy, ensuring equal opportunities for all applicants regardless of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, or gender identity.

This position offers an opportunity to work with a technology-focused company, likely in the software or SaaS industry, with a strong emphasis on customer experience. The hybrid work model allows for flexibility, and the role may suit candidates who are comfortable with non-standard working hours due to the backshift nature of the position.

Candidates should be prepared to discuss their passion for technology, their learning methodologies, and their motivation for joining Dayshape's support team during the application process.

Dayshape seeks a UK-Backshift Application Support Engineer for hybrid role in Customer Experience and Support, emphasizing tech passion and learning ability.

One of Scotland's fastest growing tech companies, focused on improving people's working lives.

Dayshape is one of Scotland's fastest-growing tech companies, offering a challenging and rewarding work environment. The company is proud of its values-driven culture and inclusive environment that has grown with the company. Dayshape is focused on improving people's working lives and offers various opportunities for personal and career development.

Employees at Dayshape appreciate the company's genuine commitment to its values and the serious approach to building a positive culture for all employees. The company provides opportunities for training and learning new skills, challenging employees to be accountable, learn, and grow.

Dayshape offers a supportive environment for career transitions, as evidenced by employees who have successfully pivoted their careers within the company. The company values making a significant impact and empowers its employees to bring quality solutions to customers.

As a growing company, Dayshape provides opportunities for employees to be part of an exciting journey and make a real difference. The company culture is often described as a family, with employees feeling they are on this exciting journey together.

Dayshape is looking for talented individuals to join their team, particularly in software engineering roles focusing on JavaScript and Vue. They also have openings for data engineering positions. The company offers hybrid work options, allowing employees to work from Edinburgh or remotely within the UK.

Join Dayshape, a fast-growing Scottish tech company offering challenging and rewarding careers in software engineering and data engineering with a focus on improving people's working lives.

Dayshape Engineering Jobs

Award-winning enterprise software scale-up providing advanced AI-powered resource management solutions for professional services firms.