Junior IT Support Engineer

Global platform enabling businesses to hire anyone, anywhere, providing payroll and compliance solutions.
DevOps
Entry-Level Software Engineer
In-Person
1,000 - 5,000 Employees
Enterprise SaaS

Description For Junior IT Support Engineer

Deel is revolutionizing the global workforce landscape by enabling companies to hire talent worldwide through their market-leading payroll and compliance platform. As a Junior IT Support Engineer, you'll join a dynamic team that's redefining remote and hybrid workplace management. The role combines technical expertise with customer service, focusing on device management, security, and support across Mac and Windows environments.

The company, valued at $12B after their latest funding round, is expanding their IT offering to provide 24/7 support globally. This position offers an exciting opportunity to work with cutting-edge MDM solutions, device pre-configuration, and premium customer experience delivery. You'll be part of a team that's scaling rapidly with ambitious growth targets over the next two years.

The ideal candidate is a natural problem solver with strong technical aptitude, excellent communication skills, and the ability to work both independently and as part of a remote team. You'll be handling device management, security implementations, and providing technical support while contributing to the company's mission of connecting global talent with outstanding opportunities.

This role is perfect for someone passionate about IT infrastructure, security, and support, offering the chance to work with a diverse global team while developing expertise in modern workplace technologies. With Deel's continued growth and market leadership in international payroll and compliance, you'll be part of a transformative journey in global workforce management.

Last updated 30 minutes ago

Responsibilities For Junior IT Support Engineer

  • Provide technical support and device management
  • Work with MDM platforms for managing mixed device estate
  • Handle application packaging and deployment
  • Ensure IT security compliance
  • Support both internal users and 3rd-party customers

Requirements For Junior IT Support Engineer

Linux
  • Experience working with and managing Mac & Windows estate
  • Interest in working with mobile device management platform (MDM)
  • Interest in application packaging and deployment for Mac & Windows
  • Good working knowledge of IT security
  • Excellent interpersonal, organisational and communication skills

Benefits For Junior IT Support Engineer

Equity
  • Provided computer equipment tailored to your role
  • Stock grant opportunities
  • Additional perks and benefits based on employment status and country
  • WeWork access where available
  • Remote work flexibility

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