Junior IT Support Engineer
Description For Junior IT Support Engineer
Deel is revolutionizing global hiring through their platform that enables businesses to hire anyone, anywhere, easily. After raising $50M in 2023 and achieving a $12B valuation, they're expanding their IT support function globally. As a Junior IT Support Engineer, you'll be part of redefining remote and hybrid workplace management, working with cutting-edge MDM solutions and device lifecycle management. The role combines technical expertise with customer service, requiring skills in both Mac and Windows environments, MDM platforms, and application deployment. You'll join a team of over 3000 individuals across 100+ countries, contributing to a platform that's breaking down international hiring barriers. The position offers growth opportunities in a rapidly scaling environment, with exposure to various IT domains including security, automation, and device management. Ideal candidates should be solution-oriented problem solvers with strong communication skills and a passion for technical growth.
Responsibilities For Junior IT Support Engineer
- Provide technical support for device management and deployment
- Work with MDM platforms for managing mixed device estate
- Handle application packaging and deployment
- Ensure IT security compliance
- Support third-party customers and internal end-users
Requirements For Junior IT Support Engineer
- Experience working with and managing Mac & Windows estate
- Interest in working with mobile device management platform (MDM)
- Interest in application packaging and deployment for Mac & Windows
- Good working knowledge of IT security
- Excellent interpersonal, organizational and communication skills
Benefits For Junior IT Support Engineer
- Provided computer equipment
- Stock grant opportunities
- WeWork access where available
- Remote work flexibility
- Additional perks based on employment status and country
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