Junior IT Support Engineer

Global platform enabling businesses to hire and pay talent worldwide, providing payroll and compliance solutions.
DevOps
Entry-Level Software Engineer
In-Person
Enterprise SaaS

Description For Junior IT Support Engineer

Deel is revolutionizing global hiring through their platform that enables businesses to hire anyone, anywhere, easily. As a Junior IT Support Engineer, you'll join their IT team that's redefining remote and hybrid workplace management. The role focuses on providing premium customer experience through device lifecycle management, MDM implementation, and round-the-clock support.

The company, valued at $12B after raising an additional $50M in 2023, serves over three thousand team members across 100+ countries. They're looking for a technically-minded problem solver who can work both independently and as part of a remote team. The ideal candidate should have experience with Mac & Windows systems, MDM platforms, and application deployment.

This position offers an opportunity to be part of a pioneering tech startup that's scaling up its IT offerings globally. You'll be involved in everything from device pre-configuration to providing dedicated support, contributing to the company's mission of connecting global talent with great opportunities.

The role requires strong technical knowledge combined with excellent communication skills to explain complex problems to non-experts. Additional valuable skills include experience with AppleScript, Perl, Bash/ZSH scripts, Windows Powershell, and Windows Autopilot.

Benefits include competitive compensation, stock grants, provided computer equipment, and flexible work arrangements. Deel maintains a strong commitment to diversity and inclusion, welcoming applications from candidates of all backgrounds.

Last updated 5 days ago

Responsibilities For Junior IT Support Engineer

  • Provide technical support for device management and deployment
  • Manage and configure MDM platforms
  • Handle application packaging and deployment
  • Ensure IT security compliance
  • Support both internal users and third-party customers

Requirements For Junior IT Support Engineer

Linux
  • Experience working with and managing Mac & Windows estate
  • Interest in working with mobile device management platform (MDM)
  • Interest in application packaging and deployment for Mac & Windows
  • Good working knowledge of IT security
  • Excellent interpersonal, organizational and communication skills

Benefits For Junior IT Support Engineer

Equity
  • Provided computer equipment tailored to your role
  • Stock grant opportunities
  • WeWork access where available
  • Remote work flexibility
  • Additional perks based on employment status and country

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