QA Engineer

Help desk software company providing businesses with customer service solutions through email, live chat, and voice channels.
$60,000 - $90,000
Backend
Mid-Level Software Engineer
In-Person
51 - 100 Employees
3+ years of experience
Enterprise SaaS

Description For QA Engineer

Deskpro, a growing help desk software company, is seeking a detail-oriented QA Engineer to join their team. This role focuses on ensuring product quality through manual testing, defect management, and test automation. The position involves working closely with scrum teams to test stories and bug fixes, advocate for QA needs, and maintain high testing standards.

The ideal candidate will have experience in QA engineering within an Agile environment, strong knowledge of manual and automated testing using Playwright, and excellent communication skills. They will be responsible for running regression and smoke tests, converting exploratory tests into automated solutions, and working directly with developers for efficient issue resolution.

Deskpro offers a competitive compensation package including share options, private healthcare, and a flexible working environment. The office, located in Wimbledon, provides excellent transport links and various perks such as team lunches, BBQs, and unlimited refreshments. This is an opportunity to make a significant impact in a growing software company that serves millions of customers through their help desk platform.

The company culture emphasizes work-life balance, professional growth, and collaborative teamwork. As part of the Product team, you'll work closely with developers and designers, contributing directly to the product's success while having the autonomy to drive quality initiatives.

Last updated a few seconds ago

Responsibilities For QA Engineer

  • Manually test stories and bug fixes ensuring high-quality releases
  • Advocate for QA needs during scrum meetings and refinements
  • Triage and reproduce defects
  • Run regression and smoke tests
  • Convert exploratory tests into automated Playwright tests

Requirements For QA Engineer

JavaScript
TypeScript
  • Proven experience in QA engineering or software testing in Agile environment
  • Solid knowledge of manual testing and automated testing using Playwright
  • Strong communication and collaboration skills
  • Experience with triaging defects
  • Familiarity with regression testing and smoke testing
  • Keen eye for detail
  • Familiarity with Agile processes and tools

Benefits For QA Engineer

Medical Insurance
Equity
Mental Health Assistance
  • Competitive Salary + Generous Share Options
  • Excellent transport links - 3 minutes from train station
  • Office perks - unlimited drinks, snacks, BBQs, team lunches
  • Private healthcare
  • Gym discount
  • Flexible working environment
  • Growth opportunities

Interested in this job?

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