NOC Analyst - Engineer

Leading Latin American travel platform company specializing in creating travel experiences through technology.
DevOps
Mid-Level Software Engineer
Hybrid
2+ years of experience
Travel

Description For NOC Analyst - Engineer

Despegar, Latin America's leading travel platform, is seeking a NOC Analyst-Engineer to join their technical operations team. This role is crucial in maintaining the platform's reliability and performance through real-time monitoring and incident response.

The position offers a unique opportunity to work with a company that's at the forefront of the travel industry in Latin America, combining technology and tourism to create exceptional user experiences. As a NOC Analyst-Engineer, you'll be responsible for monitoring critical services, managing incidents, and ensuring the platform's stability during night operations.

The ideal candidate will bring strong experience in systems monitoring and NOC operations, with expertise in tools like Nagios, Zabbix, Grafana, and New Relic. Knowledge of server administration and container management is a plus. You'll work in a hybrid model based in Buenos Aires, covering the night shift from 22:00 to 6:00.

At Despegar, you'll join a team of passionate professionals who use technology as a means of innovation and problem-solving. The company offers a merit-based, inclusive work environment that promotes diversity and provides opportunities for professional growth. They're looking for someone who takes ownership of their professional development, excels at information centralization, and consistently pushes for high-quality solutions.

This role is perfect for someone who thrives in a competitive environment, isn't afraid to tackle complex problems, and wants to be part of Latin America's most important travel platform. You'll be contributing to a company that values innovation, learning from mistakes, and continuous improvement in the travel industry.

Last updated 11 days ago

Responsibilities For NOC Analyst - Engineer

  • Monitor services through dashboards
  • Report incidents to different application owners
  • Follow procedures and act on detected alerts or problems
  • Work night shift from 22:00 to 6:00

Requirements For NOC Analyst - Engineer

Linux
  • Previous experience in NOC and systems monitoring
  • Knowledge of tools such as Nagios, Zabbix, Grafana and New Relic
  • Desire to continue growing professionally
  • Experience in server administration and container management (plus)

Benefits For NOC Analyst - Engineer

  • Professional development opportunities
  • Inclusive work environment
  • Career growth possibilities

Interested in this job?

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