DevRev provides AgentOS, a modern CRM platform for SaaS companies, connecting users, support, product teams, and developers while leveraging AI and analytics.

DevRev, a pioneering SaaS company valued at $1.1 billion, is revolutionizing customer relationship management with their AgentOS platform. Founded in 2020 by former Nutanix executives, the company has secured $100 million in funding and earned recognition on Forbes 2024 list of America's Best Startup Employers.

As a Solutions Engineer at DevRev, you'll play a crucial role in bridging the gap between technical capabilities and customer needs. You'll work directly with prospective customers, designing and implementing cutting-edge solutions while collaborating with Account Executives, Product Management, and Engineering teams. Your expertise will be essential in conducting product demonstrations, developing technical proposals, and ensuring smooth customer transitions.

The role demands a unique blend of technical expertise and customer-facing skills. You'll be responsible for understanding complex technical requirements, building custom solutions during PoCs, and integrating DevRev Apps with customers' existing SaaS ecosystems. Your ability to communicate technical concepts clearly and build strong relationships will be paramount.

DevRev's culture is built on being hungry, humble, honest, and acting with heart. The company's vision is to help build the earth's most customer-centric companies, leveraging design, data engineering, and machine intelligence. This role offers an opportunity to be at the forefront of AI-driven SaaS innovation while working with a diverse, global team across seven locations.

If you're passionate about technical solutions, customer success, and want to be part of a rapidly growing company that's reshaping the SaaS landscape, this role at DevRev could be your next career milestone.

Senior Solutions Engineer role at DevRev, combining technical expertise with customer-facing responsibilities in a growing SaaS company.

Solutions Engineer

DevRev builds AgentOS, a modern CRM platform for SaaS companies that connects users, support, and developers while reducing business apps and team silos.

DevRev is revolutionizing the SaaS industry with its innovative AgentOS platform, specifically designed for SaaS companies. As a unicorn startup valued at $1.1 billion and backed by prestigious investors like Khosla Ventures and Mayfield, DevRev is at the forefront of AI-driven SaaS solutions.

The Technical Support Engineer role at DevRev is a crucial position where you'll be the bridge between customers and the product team. You'll be responsible for providing technical expertise, managing customer relationships, and ensuring optimal product utilization. This role offers a unique opportunity to work with cutting-edge technology while directly impacting customer success.

As a Technical Support Engineer, you'll be involved in various aspects of customer support, from triaging bugs to training AI bots. You'll collaborate with cross-functional teams, including Sales, Customer Success, Product, and Engineering, making this role perfect for someone who enjoys diverse responsibilities and continuous learning.

The company culture is built on four key principles: being hungry, humble, honest, and having heart. DevRev's mission to build earth's most customer-centric companies aligns perfectly with this role's responsibilities. With offices in seven global locations and recognition on Forbes 2024 list of America's Best Startup Employers, DevRev offers an excellent environment for professional growth.

The ideal candidate will combine technical expertise with strong communication skills, problem-solving abilities, and a customer-centric mindset. If you're passionate about technology, enjoy helping customers succeed, and want to be part of a rapidly growing AI-driven SaaS company, this role offers an exciting opportunity to make a significant impact.

Technical Support Engineer position at DevRev, helping customers succeed with their AI-driven SaaS platform while working with cutting-edge technology.

Technical Support Engineer

DevRev provides AgentOS, a modern CRM platform for SaaS companies, connecting users, support, and developers while leveraging AI and analytics.

DevRev, a pioneering SaaS company valued at $1.1 billion, is revolutionizing customer relationship management with their AgentOS platform. Founded in 2020 by former Nutanix executives, the company has quickly established itself as a leader in AI-driven SaaS solutions, earning recognition on Forbes 2024 list of America's Best Startup Employers.

As a DevOps Engineer at DevRev, you'll join a dynamic team dedicated to building and maintaining robust, scalable systems. The role combines traditional DevOps responsibilities with cutting-edge cloud technologies and automation. You'll work with modern tools and technologies including AWS services, containerization, and various database systems.

The ideal candidate will bring strong technical expertise in Linux administration, cloud platforms, and automation tools, along with excellent communication skills. You'll have the opportunity to work on challenging problems at scale, implementing and maintaining infrastructure that powers thousands of companies.

What makes this role unique is DevRev's culture of innovation and customer-centricity. The company values those who are hungry, humble, honest, and act with heart. With $100 million in funding and offices across seven global locations, DevRev offers an environment where you can make a significant impact while working with cutting-edge technologies.

This is an excellent opportunity for a DevOps engineer looking to work at the intersection of AI, SaaS, and cloud infrastructure, while being part of a rapidly growing company that's transforming how businesses interact with their customers.

DevOps Engineer role at DevRev, building and maintaining cloud infrastructure for an innovative AI-driven SaaS platform.

DevOps Engineer

DevRev offers AgentOS, a modern CRM platform for SaaS companies, connecting teams and reducing apps.

DevRev, a pioneering SaaS company, is seeking ambitious and authentic software developers to join our innovative team. We're building AgentOS, a purpose-built platform for SaaS companies that comprises three modern CRM apps for support, product, and growth teams. Our solution connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

As a software developer at DevRev, you'll have the opportunity to work on challenging problems and build infrastructure that supports AI/ML applications and delivers a delightful user experience. We're looking for candidates with a strong grasp of operating systems, distributed systems, databases, and networking concepts, as well as the ability to design for scale, optimized memory usage, and performance.

Key qualifications include:
- Bachelor's or Master's degree in Computer Science or related technical field
- Software development experience in C, C++, Java, or Golang
- Strong experience with memory and performance optimization
- Knowledge of agile development processes
- Creative problem-solving skills

Preferred qualifications:
- 5+ years of experience with C, C++, Java, Golang, or Python
- Experience with microservices-based scalable architecture
- Familiarity with cloud development technologies (AWS Lambda, SQS, DynamoDB, etc.)
- Experience building and operating large-scale systems in multi-tenant environments

At DevRev, our culture is the foundation of everything we do. We're committed to being hungry, humble, honest, and acting with heart. Our vision is to help build the earth's most customer-centric companies, and our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

Join us in Palo Alto, California, or one of our seven global offices, and be part of a company that's pushing the boundaries of innovation in the rapidly evolving landscape of AI-driven SaaS. With $100 million in funding and a $1.1 billion valuation, DevRev is well-positioned for growth and success. We're proud to be named on the Forbes 2024 list of America's Best Startup Employers, reflecting our commitment to creating an exceptional work environment for our team.

DevRev seeks ambitious software developers to build AI/ML infrastructure for their innovative SaaS CRM platform.

DevRev Engineering Jobs

DevRev provides AgentOS, a modern CRM platform for SaaS companies, connecting users, support, product teams, and developers while leveraging AI and analytics.