Ad Platform Technical Operations Solutions Engineer

The Walt Disney Company is a leading diversified international family entertainment and media enterprise.
$109,500 - $146,800
Backend
Mid-Level Software Engineer
Hybrid
5,000+ Employees
3+ years of experience
Enterprise SaaS · Entertainment
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Description For Ad Platform Technical Operations Solutions Engineer

Disney Entertainment & ESPN Technology (DEET) Ad Platforms is seeking an Ad Platform Technical Operations Solutions Engineer to join their team. This role is crucial in delivering global advertising technology solutions for Disney's Linear & Addressable channels, brands, and streaming services.

The position involves owning day-to-day technical operations for the Automated Marketplace at DEET, requiring someone who excels at solving complex technical problems and has experience with critical service operations. You'll be working in a fast-paced environment where you'll need to translate technology solutions into business impact while collaborating with developers, sales, product, and operations teams.

As part of the role, you'll be responsible for:

  • Managing and monitoring production services
  • Handling escalations and troubleshooting complex issues
  • Developing and maintaining support documentation
  • Building partnerships across different departments
  • Contributing to team best practices and processes

The ideal candidate should have:

  • 3+ years of experience in ad technology
  • Strong understanding of programmatic advertising
  • Excellent communication skills
  • Technical expertise in SQL and monitoring platforms
  • Experience with ad trafficking workflows

This position offers competitive compensation ranging from $109,500 to $146,800 depending on location and experience, plus additional benefits including medical coverage and bonus opportunities. You'll be part of Disney's innovative media technology team, helping to shape the future of advertising technology while working with some of the world's most recognized entertainment brands.

The role provides an exciting opportunity to work at the intersection of technology and entertainment, contributing to systems that reach millions of consumers daily. You'll be part of a team that's redefining TV advertising while working for a company known for its creativity and innovation in the entertainment industry.

Last updated a month ago

Responsibilities For Ad Platform Technical Operations Solutions Engineer

  • Own day-to-day technical operations for the Ad Platforms Technical Operations team
  • Ensure monitoring and alerting on production services
  • Triage and respond to inbound escalations
  • Investigate complex issues and diagnose product bugs
  • Develop partnerships with sales, support, engineering, and product teams
  • Maintain detailed support documentation
  • Contribute to best practices and team processes

Requirements For Ad Platform Technical Operations Solutions Engineer

MySQL
Redis
  • Bachelor's degree or relevant years of experience
  • 3+ years of experience in ad technology, operations, support or incident management
  • Deep understanding of Exchanges, Real-time Bidding, and Programmatic Marketplaces
  • Strong grasp of online video and display advertising
  • Knowledge of IAB specs OpenRTB, VAST/VPAID/VMAP
  • Experience with ad trafficking workflows
  • Fluency in SQL
  • Working knowledge of monitoring platforms

Benefits For Ad Platform Technical Operations Solutions Engineer

Medical Insurance
  • Medical benefits
  • Bonus opportunities
  • Long-term incentives

Interested in this job?