Business Process Manager, Business Operations

The Walt Disney Company is a leading diversified international family entertainment and media enterprise with three core business segments: Disney Entertainment, ESPN, and Disney Experiences.
$108,500 - $145,400
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Consumer

Description For Business Process Manager, Business Operations

Join Disney's Direct to Consumer team as a Business Process Manager in Business Operations, where you'll play a crucial role in shaping the future of Disney's streaming services. This position offers an exciting opportunity to work at the intersection of technology and entertainment, collaborating with teams across Disney Entertainment and The Walt Disney Company.

In this role, you'll lead process improvement initiatives and project management efforts that directly impact Disney's global streaming operations. You'll work with diverse stakeholders from marketing, product, finance, and other business units to optimize workflows and enhance operational efficiency. The position requires a blend of technical acumen, business process expertise, and strong leadership skills.

The ideal candidate brings 5+ years of experience in similar roles, with a proven track record in process optimization and project management. You'll need to demonstrate expertise in Lean/Six Sigma methodology, strong analytical capabilities, and excellent communication skills. Experience with SQL and business intelligence tools is valuable, as you'll work closely with data analytics teams to establish and track KPIs.

Disney offers a competitive compensation package, with a salary range of $108,500 to $145,400, plus potential bonuses and long-term incentives. Benefits include comprehensive medical coverage and other financial benefits. You'll be based in New York City, working from one of the world's most dynamic business hubs.

This is an exceptional opportunity to join a company that's shaping the future of entertainment. You'll be part of the team driving Disney's direct-to-consumer strategy, working on products that reach millions of users globally. The role offers significant growth potential and the chance to make a meaningful impact at one of the world's most respected entertainment companies.

If you're passionate about process excellence, project management, and creating exceptional user experiences, this role offers the perfect blend of technical challenge and business impact. Join Disney in revolutionizing how entertainment is delivered to audiences worldwide.

Last updated 3 days ago

Responsibilities For Business Process Manager, Business Operations

  • Lead business process creation and optimization projects
  • Manage critical business processes to ensure business continuity
  • Design and implement key performance indicators and metrics
  • Work with product managers to ensure seamless integration of software solutions
  • Collaborate with Finance team to establish cost and efficiency measurements
  • Project management of initiatives including establishing project plans
  • Implementation & documentation of business processes across multiple stakeholders

Requirements For Business Process Manager, Business Operations

  • 5+ years experience in similar roles in technical, consumer-facing environments
  • Experience with Lean/Six Sigma methodology
  • Experience working in and leading cross-functional projects
  • Strong presentation and communication skills
  • BA/BS in business, computer science, or equivalent work experience
  • Expert knowledge to anticipate future needs and develop complex solutions
  • Strong attention to detail

Benefits For Business Process Manager, Business Operations

Medical Insurance
  • Medical benefits
  • Bonus potential
  • Long-term incentives
  • Financial benefits

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