MXP Operations Manager
Description For MXP Operations Manager
The MXP Operations Manager at Disney Cruise Line will lead the management and optimization of the MXP Enterprise Platform, playing a crucial role in delivering exceptional cruise experiences. This strategic position oversees platform operations from pre-cruise to post-cruise phases, working closely with Disney IT to ensure seamless performance and system integration. The role requires leadership in platform functionality development, cross-functional team collaboration, and comprehensive training programs. Based in London, this hybrid position demands onsite presence 4 days per week and combines technical expertise with strategic business acumen. The ideal candidate will bring extensive cruise industry experience and enterprise software platform management skills, driving innovation while maintaining operational excellence. Working for Disney Cruise Line offers the opportunity to be part of a leading entertainment company with a rich legacy of creating magical experiences for families worldwide.
Responsibilities For MXP Operations Manager
- Strategic Platform Leadership for MXP Enterprise Platform
- Team Development & Leadership
- Platform Management & Optimization
- Strategic Module Development
- User Management & Auditing
- Organizational Structure Management
- Data Synchronization & Integrity
- Stakeholder & Vendor Collaboration
- Security, Compliance, & Governance
- Lifecycle Management & Strategic Upgrades
- Training & Development
- Incident & Risk Management
Requirements For MXP Operations Manager
- Proven leadership experience managing enterprise software platforms, ideally with previous experience in MXP
- Strong strategic thinking and problem-solving skills
- Extensive experience in the cruise or travel industry
- Expertise in managing complex software lifecycles
- Understanding of API integrations, cloud-based infrastructures, and mobile solutions
- Exceptional communication, leadership, and interpersonal skills
- Experience with data security, compliance, and governance
- Strong project management skills
Benefits For MXP Operations Manager
- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry
- Disney Discounts
- Excellent parental and guardian leave
- Employee Resource Groups
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