Quality Assurance Service Manager - 3rd Shift

The Quality Assurance Service Manager - 3rd Shift position at Walt Disney Parks and Resorts U.S., Inc. is a leadership role responsible for managing a team of Quality Assurance Cast Members during the third shift (11PM-7AM). The position involves overseeing nondestructive testing operations, equipment calibration, and inspection services throughout the Disneyland Resort and Cerritos Campus.

The role requires strong technical expertise in quality assurance processes, including Eddy Current, Liquid Dye Penetrant, Magnetic Particle, and Visual Testing. The manager will be responsible for ensuring compliance with company and regulatory procedures, managing work orders through the Maximo system, and overseeing contracted inspection programs.

Key responsibilities include team leadership, technical support, compliance management, and collaboration with various departments. The position offers a competitive salary range of $107,500 to $126,200 per year, along with comprehensive benefits including health coverage, savings plans, and unique Disney perks.

This is an excellent opportunity for quality assurance professionals looking to advance their careers with one of the world's leading entertainment companies. The role combines technical expertise with leadership responsibilities in a dynamic, fast-paced environment. The position requires working third shift and occasional holidays and weekends, demonstrating the commitment needed to maintain Disney's high standards of quality and safety.

The ideal candidate will have demonstrated experience in quality assurance processes, team management, and working knowledge of relevant systems and procedures. While a high school education is required, an Associate's or Bachelor's degree is preferred. The position offers growth opportunities within the Disney organization and the chance to contribute to maintaining the safety and quality standards of one of the world's most renowned theme parks.