Sr System Engineer

We Power the Magic!" That's our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Disney Signature Experiences – Disney Cruise Line (DCL) organization within Technology & Digital for Disney Experiences. It works closely with Cast and Crew from across the company.

The DCL Server team supports data centers on Disney Ships and locations around the world. This includes hardware and software support.

What You'll Do:

• Operational Support for compute, storage and data protection services
• Assist in creation, documentation and implementation of day-to-day operational procedures
• Provide system reports on both a regular and ad-hoc basis
• Remediate Identified Security Vulnerabilities
• Day to Day Support of Backups (Rubrik)
• Creates new user accounts, recovers lost passwords and keeps data secure
• Implements server maintenance standard operating procedures
• Diagnoses and repairs server malfunctions
• Provides management with regular reports

Required Qualifications:

• Minimum 5 years of related work experience
• A+ Certification or Equivalent
• Senior Level Experience and/or certifications in one or more: HP, Dell, EMC, Pure and/or Cisco storage and server solutions
• Carries and maintains a relevant and up to date skill set in the areas of both Linux and x86 hardware technology
• Windows, Linux, VMware, clustering technologies, resilient infrastructure design and deployment and automation
• Senior-level knowledge of storage/server virtualization platforms (NSX, VMWare, Hyper-V, etc.)
• Individual must be highly resourceful and independent with the ability to quickly learn multiple disciplines and achieve manufacturer certification levels
• Experience with CMDB systems such as Service-Now
• Availability for Shipboard and Dry Dock travel at times

Preferred Qualifications:

• Active Directory Group Policy Expertise
• Automation Experience with Ansible or Python
• Containerization Experience (Docker or Kubernetes)
• AVI Load balance Experience
• Global On-Call Experience for Physical Server Support

Required Education:

• Bachelor's Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience