Telecom Infrastructure Engineer

Join Walt Disney Parks and Resorts as a Telecommunications Infrastructure Engineer, where "We create happiness" is more than just a motto. This role focuses on telephony infrastructure design and support across multiple Disney Signature Experiences locations, both domestic and international. You'll be responsible for core voice, data services, and architecture of voice and SIP-related networks.

The position requires expertise in Avaya hardware, carrier and network services, and Genesys Cloud CX, including Oracle and Avaya Session Border Controllers. You'll perform advanced troubleshooting, manage SIP solutions, and lead technical projects while ensuring compliance with Disney's IT security standards.

As part of Disney Experiences, you'll work with a company that brings magical stories to life through theme parks, resorts, cruise ships, and unique vacation experiences worldwide. The role offers comprehensive benefits including health coverage, savings plans, educational opportunities, and exclusive Disney perks.

The ideal candidate brings 3+ years of telecommunications infrastructure experience, strong technical knowledge of network protocols, and excellent project management skills. You'll need to be flexible with working hours and comfortable with potential international travel. This is an opportunity to contribute to world-class entertainment experiences while working with cutting-edge technology in a dynamic, fast-paced environment.