Desktop Systems Engineer

DRW is a diversified trading firm with over 3 decades of experience in global markets. The Desktop Systems Engineering team is the front line of support for all users across the firm, working with cutting-edge technology in a fast-paced environment. This role involves providing end-user support, configuring workstations and mobile devices, troubleshooting desktop managed servers, and driving innovation for user-impacting technologies. The ideal candidate should have strong technical aptitude, a passion for technology, and the ability to manage projects independently.

Responsibilities:

• Provide end-user support in Chicago corporate office and exchange floors
• Build, configure, and upgrade workstations, laptops, and mobile devices
• Troubleshoot and maintain desktop managed servers
• Handle user provisioning (accounts, mobile devices, VPN, permissions)
• Support conference room technologies
• Automate repetitive system administration tasks
• Evaluate and recommend new hardware and software solutions

Requirements:

• 2+ years of MEMCM/SCCM administration experience
• Strong experience with Windows 10 configuration and support
• Knowledge of application packaging and management
• Proficiency in Group Policy management
• PowerShell experience
• Passion for technology and motivation to grow within the organization
• Project management skills

Nice-to-have skills:

• Intune management experience
• macOS or Linux support experience
• Windows Server and Active Directory support
• Scripting or low-level programming experience

Join DRW's Desktop Systems Engineering team to work with cutting-edge technology, solve challenging problems, and grow your skills in a dynamic trading environment.