Jr. Access Network Maintenance Engineer

Earthlinktele is an Internet Service Provider (ISP) company operating in Iraq.
Baghdad, Baghdad Governorate, Iraq
Network
Entry-Level Software Engineer
In-Person

Description For Jr. Access Network Maintenance Engineer

Earthlinktele, an Internet Service Provider (ISP) in Iraq, is seeking a Jr. Access Network Maintenance Engineer to join their Network Operations Center team. This entry-level position is ideal for recent graduates with a BSc in Computer Science, Telecom Engineering, or related fields, with 0-1 years of experience in Engineering, ISP, or Telecom Maintenance roles.

The Jr. Access Network Maintenance Engineer will support and assist Operations Maintenance Engineers in handling basic tasks related to network maintenance. Key responsibilities include:

  1. Assisting in resolving basic service problems from repeater to end-user
  2. Ensuring timely resolution of network faults and tickets
  3. Providing solutions in line with Service Level Agreements and Health and Safety requirements
  4. Utilizing knowledge of networking devices, wireless networking, microwave radio, Ethernet, and fiber optics
  5. Monitoring network elements and tracking outage conditions
  6. Handling customer ticket requests and maintaining high customer satisfaction rates
  7. Checking and maintaining fiber links and implementing backup solutions

This role offers an excellent opportunity for growth, with the potential to progress to an Operation Maintenance Engineer position. The ideal candidate should have a strong foundation in network fundamentals, be able to work in a team environment, and have a willingness to learn and take on increasingly complex tasks.

Join Earthlinktele and play a crucial role in maintaining and improving Iraq's internet infrastructure while developing your skills in a dynamic and growing field.

Last updated 4 months ago

Responsibilities For Jr. Access Network Maintenance Engineer

  • Assist in resolving basic service problems from repeater to end-user
  • Ensure timely resolution of network faults and tickets
  • Provide solutions in line with Service Level Agreements and Health and Safety requirements
  • Monitor network elements for exception conditions
  • Track outage conditions and trouble tickets
  • Handle customer ticket requests and maintain high customer satisfaction rates
  • Check and maintain fiber links
  • Implement backup solutions for network points
  • Escalate complex issues to appropriate support levels when necessary

Requirements For Jr. Access Network Maintenance Engineer

Linux
  • BSc. in Computer Science, Telecom Engineering, or related field
  • 0-1 years experience in Engineering, ISP, or Telecom Maintenance Role
  • Understanding of networking devices and topologies
  • Knowledge of wireless networking, microwave radio, Ethernet, and fiber optics
  • Ability to work in a team environment
  • Strong problem-solving skills
  • Excellent communication skills
  • Willingness to learn and take on increasingly complex tasks

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