Technical Support Engineer

Ebury is a rapidly growing FinTech success story, recognized as one of the top 15 European Fintechs to work for by AltFi. Founded in 2009 and headquartered in London, Ebury has grown to over 1,700 employees across 25+ countries. The company received a £350 million investment from Banco Santander in 2019 and has won numerous awards.

As a Technical Support Engineer, you'll join a dynamic team providing comprehensive support across all business areas. You'll troubleshoot applications, manage incidents, and work closely with development teams to enhance processes. The role involves L2 support responsibilities, requiring strong technical skills particularly in Python, and familiarity with cloud platforms.

The position offers significant growth opportunities through Ebury's career progression framework. You'll be part of a diverse technology team that values best practices and agile principles. The company strongly emphasizes inclusion and diversity, welcoming candidates from all backgrounds.

Working in Madrid office with a hybrid schedule (4 days office, 1 day remote), you'll participate in rotational shifts to cover different time zones and on-call duties for critical issues. The role combines technical expertise with collaborative problem-solving, making it ideal for someone passionate about FinTech and customer support.

Benefits include competitive salary, equity through performance bonus, paid time off, professional development opportunities, and the chance to contribute to open-source projects. Join a company that's revolutionizing financial services for small and medium-sized businesses globally.