Information Developer (Technical Writer)

British-American professional services and risk mitigation firm specializing in digital tools and business solutions.
Backend
Remote
2+ years of experience
Enterprise SaaS

Description For Information Developer (Technical Writer)

ELEKS Information Development Office is seeking an experienced Information Developer (Technical Writer) to join their team in a remote capacity. This role is part of an exciting project to revamp digital tools for a multinational British-American firm specializing in professional services and risk mitigation. The ideal candidate will have at least 2 years of technical writing experience and will be responsible for creating comprehensive technical documentation, from user manuals to help systems and video tutorials.

The position offers an opportunity to work with cutting-edge technologies and contribute to improving user experience and risk management strategies. You'll be using tools like MadCap Flare, ATCS, and MS Word to create various documentation deliverables. The role requires strong English language skills and the ability to work independently while collaborating with subject matter experts and development teams.

As an Information Developer, you'll be responsible for understanding product requirements, creating documentation templates, writing technical content, and ensuring all documentation meets high-quality standards. You'll also contribute to the team by participating in peer reviews, mentoring junior staff, and taking part in competence development events.

ELEKS offers a dynamic work environment with minimal bureaucracy, allowing you to focus on delivering value. You'll be part of a professional team that values initiative and proactive thinking. The company provides opportunities for competence development and close cooperation with customers, making it an ideal place for those looking to grow their technical writing career.

The remote work arrangement offers flexibility, and you'll be contributing to significant projects that enhance business portfolio development and risk management strategies. If you're passionate about technical communication and want to work with a forward-thinking team on challenging projects, this role presents an excellent opportunity for professional growth and development.

Last updated 7 days ago

Responsibilities For Information Developer (Technical Writer)

  • Understand product requirements and identify publication requirements
  • Write technical documentation conforming to publication standards
  • Estimate documentation development efforts and manage deadlines
  • Interview subject matter experts
  • Create documentation templates
  • Write and edit various types of technical documentation
  • Create video documentation
  • Implement single-sourcing and structured authoring
  • Create context-sensitive help systems
  • Conduct peer reviews
  • Translate technical texts
  • Perform basic troubleshooting using HTML, XML, and CSS
  • Participate in competence development events
  • Coach and mentor junior staff

Requirements For Information Developer (Technical Writer)

  • More than 2 years in Information Development/Technical Communication/Technical Writing field
  • Advanced or Proficiency in English
  • Portfolio of documentation samples
  • Experience with producing user-facing deliverables
  • Extensive experience with MadCap Flare or ATCS
  • Experience with MS Word and template creation
  • Experience starting documentation projects from scratch
  • Outstanding communication and presentation skills
  • Initiative and proactive attitude

Benefits For Information Developer (Technical Writer)

  • Close cooperation with customers
  • Challenging tasks
  • Competence development
  • Team of professionals
  • Dynamic environment with low bureaucracy

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