Engineer (Digital Collaboration - Voice & VTC)

EMW, Inc. is a technology company providing digital collaboration solutions for NATO operations.
Mons, Belgium
$89,760
Cloud
Mid-Level Software Engineer
In-Person
2+ years of experience
Enterprise SaaS

Description For Engineer (Digital Collaboration - Voice & VTC)

EMW, Inc. is seeking a Digital Collaboration Engineer specializing in Voice and VTC systems for their NATO-related operations in Mons, Belgium. This role requires a professional with strong expertise in collaboration tools, voice, and video conferencing technologies. The position demands an active NATO COSMIC TOP SECRET clearance and involves working with critical communication infrastructure.

The role combines technical expertise with leadership responsibilities, requiring the engineer to not only maintain and improve existing systems but also mentor team members and drive innovation. The position offers an opportunity to work with cutting-edge communication technologies from major vendors like Cisco, Poly, and Pexip, while supporting crucial NATO operations.

The ideal candidate will have a bachelor's degree with at least 2 years of relevant experience in digital collaboration systems. They should be proficient in various protocols and security features, including SIP, H.323, PSTN, TLS, and IPSec. Knowledge of cloud technologies and experience with platforms like Microsoft Teams and Cisco Webex is highly valued.

This is a full-time, on-site position with a contract duration until December 2025. The role offers a competitive rate of 85 EUR per hour and involves working in an international environment with both military and civilian elements. The position requires strong communication skills, problem-solving abilities, and the capability to work effectively in a complex organizational structure.

The role presents an excellent opportunity for a skilled professional to contribute to critical communication infrastructure while working within an international defense organization. The position combines technical challenges with leadership opportunities, making it ideal for someone looking to advance their career in digital collaboration technologies while working on mission-critical systems.

Last updated 21 hours ago

Responsibilities For Engineer (Digital Collaboration - Voice & VTC)

  • Perform service continuity improvement tasks on NATO voice & VTC infrastructures
  • Support innovation efforts related to voice and video conferencing technology
  • Work with project management team and provide technical support
  • Plan, test and carry out routine configuration and maintenance operations
  • Support maintenance activities and infrastructure deployments during out of business hours
  • Coordinate and raise change requests and authorized service interruptions
  • Create and maintain technical documentation
  • Mentor and coach team members on new voice and VTC technologies
  • Investigate and propose long-term solutions to equipment and configuration problems
  • Provide third level support for static and deployable voice and video conference infrastructures

Requirements For Engineer (Digital Collaboration - Voice & VTC)

Python
  • Active NATO COSMIC TOP SECRET security clearance
  • Bachelor's degree in related discipline and 2 years post-related experience
  • 2 years experience designing, implementing, managing collaboration tools
  • Experience with communication and collaboration software deployment
  • Experience in Voice and VTC core systems configuration
  • Experience in security features deployment (TLS, PKI, IPSec)
  • Excellent troubleshooting skills in complex IP networks
  • Knowledge of SIP, H.323 and PSTN signalling protocols
  • Knowledge of virtualization and cloud technologies
  • ITIL Foundation Certification

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