EngFlow is revolutionizing software development by providing cloud-based distributed services that significantly speed up builds and tests. As a Developer Support Engineer, you'll work remotely in APAC time zones, joining a team dedicated to improving developer productivity and product quality. The role combines technical expertise with customer support, requiring strong DevOps skills and the ability to work with top engineers from leading tech companies.
You'll be the primary technical contact for customers, helping them integrate EngFlow's products into their development environments. The position demands strong troubleshooting abilities, excellent communication skills, and experience with build systems, programming languages, and cloud infrastructure. You'll contribute to documentation, engage with the developer community, and help identify and resolve performance issues.
The company, backed by Andreessen Horowitz, offers comprehensive benefits and embraces a remote-first culture with regular in-person meetups. You'll be part of a team that values both productivity and fun, participating in virtual team events while working on technology that saves developers' most precious resource: time. This role is perfect for someone who combines technical depth with a passion for customer success and wants to make a significant impact in the developer tools space.