ITSM/ITAM: Product Engineer / Developer

Envision Employment Solutions is seeking a Senior ITSM/ITAM Product Engineer / Developer for their partner, a global leader in consulting and digital transformation. This role combines software development expertise with IT service management, requiring 5+ years of experience. The position offers a hybrid work environment based in Cairo, Egypt, with the flexibility to work on US times and travel abroad when needed.

The role involves designing and implementing software solutions for ITSM/ITAM processes, including custom applications, integrations, and automation scripts. You'll work with tools like ServiceNow, BMC Remedy, and Ivanti, while utilizing programming languages such as Python and PowerShell. The position requires strong technical skills in database technologies, API integrations, and web services.

As a Product Engineer, you'll be responsible for gathering business requirements, configuring ITSM/ITAM tools, and maintaining integrations between various enterprise systems. The role demands strong analytical and problem-solving skills, along with the ability to collaborate effectively with cross-functional teams.

The company offers competitive compensation, including medical insurance and professional development opportunities. This position is ideal for experienced developers who want to specialize in IT service management and asset management systems, offering the opportunity to work with cutting-edge technologies while contributing to enterprise-level solutions.

The role provides an excellent opportunity for career growth in a global organization, working on complex technical challenges while staying current with industry best practices. The hybrid work arrangement offers flexibility, though candidates must be comfortable with US time zones and occasional international travel.