Solutions Engineer

Envoy is revolutionizing workplace management through its comprehensive platform that serves 16,000 locations globally. As a Solutions Engineer, you'll join a dynamic team within Customer Success that interfaces with all aspects of the organization. This hybrid role requires 3 days in the NYC office and combines technical expertise with customer-facing responsibilities.

You'll be instrumental in bridging the gap between customers and Envoy's technical teams, handling everything from pre-sales support to API development and enterprise customer support. The role demands a unique blend of technical proficiency and communication skills, as you'll work with both technical teams and high-level stakeholders.

The ideal candidate brings 4+ years of relevant experience and strong technical foundations in SQL, git, and API understanding. You'll be working with cutting-edge technology while solving complex workplace management challenges. This role offers an opportunity to directly impact product development while ensuring customer success.

Envoy offers competitive compensation ($166,600 - $190,000) plus equity, making it an attractive opportunity for those seeking to join a growing SaaS company. You'll be part of a team that values problem-solving, continuous learning, and security consciousness while working on solutions that tangibly improve workplace experiences worldwide.

This role is perfect for someone who enjoys variety in their work, has strong technical capabilities, and excels at building relationships with both technical and non-technical stakeholders. You'll have the opportunity to influence product direction while ensuring customer satisfaction through technical solutions and support.