Epignosis is a leading workplace learning software company serving over 70,000 teams worldwide with their suite of training solutions. Their products, including TalentLMS, eFront, TalentCards, and TalentHR, enable millions of users to access quality training. As a rapidly growing SaaS company from Greece, they're competing with top eLearning solutions globally.
The Software Support Engineer role is crucial in providing enterprise-level technical support across multiple channels. You'll be responsible for troubleshooting technical issues, managing customer relationships, and ensuring high-quality support delivery. The position requires technical expertise in web technologies and system administration, combined with strong problem-solving abilities.
The company offers a supportive and healthy professional environment, with offices worldwide including the U.S., U.K., Greece, and Cyprus. They emphasize professional development, work-life balance, and provide comprehensive benefits. This is an opportunity to impact millions of users globally while working with a diverse, creative team that values continuous learning and innovation.
The ideal candidate will have a technical background, customer service orientation, and the ability to handle complex support scenarios. You'll be part of a team that's dedicated to democratizing training through simple, accessible, and affordable software solutions.