Software Engineer - Technical Support Specialist

Everly Health, headquartered in Austin, Texas, is revolutionizing healthcare through modern, diagnostics-driven care. As a Software Engineer - Technical Support Specialist, you'll join the Everly Health Implementations group, working with a stack primarily consisting of Ruby on Rails and PostgreSQL on AWS infrastructure. This role combines technical expertise with support leadership, focusing on building resilient systems and improving tools for bug resolution.

The position offers an exciting opportunity to directly impact healthcare accessibility nationwide. You'll be responsible for production support, issue triage, and system improvements, working closely with engineering teams, product teams, and business stakeholders. The role requires a unique blend of technical skills and support expertise, making it perfect for engineers who enjoy problem-solving and system optimization.

This is an ideal opportunity for someone with 3+ years of technical experience who wants to make a meaningful impact in healthcare technology. The company offers competitive compensation ($105,000 - $125,000) and comprehensive benefits, including health insurance, 401(k) matching, and flexible PTO. The hybrid work environment provides flexibility while maintaining collaborative opportunities with the team.

The role combines coding, system monitoring, and support leadership, making it perfect for engineers who want to expand their technical and leadership skills while working on meaningful healthcare solutions. Join a company that's setting new standards in diagnostic-driven care and be part of transforming the healthcare industry.