Resident Engineer

Extreme Networks is seeking a Resident Engineer to join their team in a remote capacity within the USA. This role combines technical expertise with customer-facing responsibilities, focusing on the installation and deployment of Extreme Networks equipment. The ideal candidate will have 5+ years of experience in networking, bringing strong technical knowledge in network architectures, protocols, and troubleshooting.

The position involves developing documentation for equipment installation, designing logical configurations, managing projects, and resolving complex network issues. You'll work independently to analyze, evaluate, and diagnose equipment and network problems, developing effective action plans and working directly with engineering teams when needed.

As a Resident Engineer, you'll be instrumental in providing technical support to customers, managing installation schedules, and ensuring project timelines are met. The role requires expertise in virtualized environments, Linux systems, and various networking protocols. You'll also be responsible for verifying software fixes and creating technical documentation.

The company serves over 50,000 customers globally and is experiencing double-digit growth year over year. They're committed to fostering an inclusive workplace that embraces differences and creates an atmosphere where all employees can thrive. This is an excellent opportunity for someone who wants to be part of a growing, innovative company while working with cutting-edge networking technologies.