Enterprise Media Operations Regional Engineer

Meta is seeking an Enterprise Media Operations Regional Engineer to lead Audio/Visual/Video Conferencing/Collaboration services at their Headquarters campus. This senior role within the Enterprise Engineering organization requires a professional with extensive experience in technology and customer service, capable of thriving in a fast-paced environment. The position involves working with multiple cross-functional teams to ensure comprehensive support of the video conferencing environment.

The ideal candidate will bring 5+ years of experience in distributed global operations and enterprise-level project management, with specific expertise in video conferencing technologies. They must excel at providing white-glove support to C-level executives, managing complex collaboration projects, and overseeing contractors and vendors for AV-VC systems.

Key responsibilities include analyzing call quality, managing trouble-ticket systems, and ensuring service level agreements are met. The role requires strong communication skills, ability to handle executive-level escalations, and experience with data analysis tools. The position offers competitive compensation ranging from $47.12/hour to $142,000/year, plus bonus, equity, and comprehensive benefits.

Working at Meta's Menlo Park headquarters, you'll be part of a company that's shaping the future of social technology, moving beyond traditional social media into immersive experiences like AR and VR. This role offers an opportunity to impact how Meta's leadership team collaborates and communicates across its global organization.