Senior IT Operations Engineer

Fetch, America's leading rewards platform, is seeking a Senior IT Operations Engineer to join their growing team. With over $1 billion in rewards delivered and 5 million five-star reviews, Fetch has established itself as a major player in the consumer rewards space, backed by notable investors like SoftBank and Univision.

As a Senior IT Ops team member, you'll play a crucial role in scaling Fetch's infrastructure while maintaining security and efficiency. The position requires a blend of technical expertise in systems administration, identity management, and SaaS platform management, particularly focusing on tools like Okta, G Suite, and Atlassian products.

The ideal candidate brings 5+ years of IT support or system administration experience, with strong knowledge of both macOS and Windows environments. You'll be responsible for providing high-level technical support, managing user authentication systems, and optimizing IT processes through automation and documentation.

Fetch offers an attractive compensation package including equity, comprehensive benefits, and a flexible work environment. The company's culture emphasizes trust, innovation, and work-life balance, as evidenced by their recognition as one of America's Best Startup Employers by Forbes. Whether working from their offices in Madison, Birmingham, or Chicago, or remotely, you'll be part of a dynamic team reshaping how brands and consumers connect in the marketplace.