Service Operations Engineer

Fluence is seeking a Service Operations Engineer to join their team in Bangalore, India. This role is crucial as the first point of contact for managing and resolving issues at customer energy storage sites. The position involves working in a 24/7 rotational shift environment, handling both reactive and preventive maintenance of large-scale energy storage infrastructure.

The ideal candidate will be responsible for remote monitoring, troubleshooting, and coordinating maintenance activities for energy storage sites. They will need to respond to customer alerts, manage incident resolution, and ensure high availability of assets. The role requires a strong technical background with experience in electrical systems, particularly in utility or power generation environments.

This is an excellent opportunity for someone with a background in electrical, mechanical, or civil engineering, combined with hands-on experience in power systems. The position offers the chance to work with cutting-edge energy storage technology while developing expertise in sustainable energy solutions. The role demands strong technical abilities, excellent customer service skills, and the capability to work in a dynamic, fast-paced environment.

Candidates should be prepared for a role that combines technical expertise with customer service, requiring both analytical problem-solving skills and strong communication abilities. The position offers the opportunity to contribute to the growing field of energy storage and play a crucial role in maintaining critical infrastructure for sustainable energy solutions.