Customer communications hub for building strong relationships

Front powers the heart of business: the meaningful connections between teams and customers that lead to lasting relationships. As a Senior Infrastructure Engineer, you'll be joining a company that brings email and apps together in a collaborative customer communication platform, driving business impact by scaling natural conversations that create customers for life. With over 6,000 businesses using Front, the platform is transforming work into impact.

The infrastructure team plays a crucial role as a team multiplier by building tools and products for other engineers. You'll be working on cutting-edge projects including auto-scaling, horizontal sharding, scalable storage systems, and application performance monitoring. The team is currently in the early phases of building their next generation cells architecture to support massive scale improvements.

Front has secured $138M in funding and is backed by prestigious investors including Sequoia Capital and executives from Atlassian, Okta, Qualtrics, and Zoom. The company has received numerous accolades, including recognition on Wealthfront's Career-Launching Companies (2021), Forbes Cloud 100 2020, LinkedIn's 2020 Top Startups, and Glassdoor's Best Places to Work.

This role offers an exciting opportunity to work on complex distributed systems, contribute to developer productivity tools, and help build the foundation for Front's next phase of growth. You'll be part of a dynamic, fast-paced environment where you can make a significant impact on the company's infrastructure and scalability. The position combines technical challenges with a product-minded approach, making it ideal for engineers who want to work on meaningful problems at scale.

Senior Infrastructure Engineer role at Front, building scalable systems and developer tools for a customer communications platform.

Senior Infrastructure Engineer

Leading AI-powered customer service platform built for collaboration, serving over 9,000 innovative companies with core support channels in a modern workspace.

Front is revolutionizing customer service with their AI-powered platform, having raised $204M from prestigious investors including Sequoia Capital and Salesforce Ventures. As a Senior Frontend Engineer in their AI team, you'll be at the forefront of transforming customer support through innovative AI solutions. The role offers a unique opportunity to shape the future of customer operations, working with cutting-edge technologies like TypeScript and React.

The position combines technical excellence with product thinking, requiring someone who can build fast, reliable web applications while maintaining a strong focus on user experience. You'll be joining a company that's received numerous workplace accolades, including recognition from Built In, Y Combinator, and Fortune.

The role involves close collaboration with cross-functional teams, developing AI-powered features that are already showing promising user engagement. You'll be working in a hybrid environment with the flexibility to work remotely three days per week, enjoying comprehensive benefits including equity, health insurance, and various wellness perks.

This is an exceptional opportunity for a senior engineer who wants to make a significant impact in a well-funded, rapidly growing company that's leading the transformation of customer service through AI. With over 9,000 innovative companies already using Front's platform, you'll be working on solutions that affect millions of customer interactions daily.

Senior Frontend Engineer position at Front, focusing on AI-powered customer service platform development using TypeScript and React, with hybrid work arrangement.

Senior Frontend Engineer - AI

Leading AI-powered customer service platform built for collaboration, serving over 9,000 innovative companies worldwide.

Front is the leading AI-powered customer service platform that brings core support channels into a modern, intuitive workspace. The Client Platform team, which serves as the backbone of the user experience, is seeking a Frontend Engineer to join their efforts in maintaining Desktop (Electron), Mobile (React Native), and Web foundations. This role offers a unique opportunity to work with a team that has achieved over 70% code sharing across various platforms.

As a Frontend Engineer, you'll be instrumental in building and maintaining Front's client-side codebase, working with modern technologies like React, React Native, and Electron. The role demands strong technical skills in web development, including proficiency in HTML, CSS, and JavaScript, along with experience in modern frameworks.

Front has an impressive track record, serving more than 9,000 innovative companies worldwide, including CultureAmp, HootSuite, and Y Combinator. The company has secured $204M in funding from prestigious investors like Sequoia Capital and Salesforce Ventures. Front's excellence is recognized through numerous accolades, including placement on Built In's 100 Best Midsize Places to Work and Y Combinator's Top Companies list.

This position offers the opportunity to work with a collaborative team focused on delivering high-performance, multi-player applications. You'll contribute to maintaining code quality, improving developer experience, and implementing new features while working alongside senior engineers and product designers. The ideal candidate should be passionate about learning, have strong communication skills, and maintain a product-minded approach to development.

Frontend Engineer position at Front, focusing on client platform development across Desktop, Mobile, and Web applications using React, React Native, and Electron.

Frontend Engineer, Client Platform

Front is the modern customer service platform that helps companies delight their customers through real-time team collaboration across communication channels.

Front is a cutting-edge customer service platform that has revolutionized the help desk experience through AI-powered, real-time team collaboration. As a Senior Full-Stack Engineer on the Admin Experience team, you'll be responsible for shaping the core administrative experience of the platform. The role focuses on creating and maintaining the systems that handle user management, permissions architecture, and settings infrastructure.

The position offers an exciting opportunity to work with modern web technologies including Node.js, TypeScript, and React, while solving complex technical challenges in a user-centric way. You'll be joining a company that's well-funded, having raised $204M from prestigious investors including Sequoia Capital and Salesforce Ventures.

The Admin Experience team plays a crucial role in ensuring Front's 8,500+ business customers can effectively manage and scale their customer service operations. You'll be working on features that directly impact how companies like ClickUp, Branch Insurance, and Echo Global Logistics configure and utilize the platform.

Front has been recognized as a top workplace, receiving numerous accolades including placement on Y Combinator's Top Companies list and Fortune's Best Workplaces in the Bay Area. The company offers competitive compensation and attractive benefits including Focus Fridays and wellness days, promoting a healthy work-life balance.

This role is perfect for someone who enjoys building foundational tools, has a strong technical background, and is passionate about creating intuitive administrative experiences. The position offers the flexibility of remote work from Argentina, making it an excellent opportunity for talented engineers looking to work with a US-headquartered company while maintaining local work arrangements.

Senior Full-Stack Engineer position at Front, focusing on admin experience and user management, working remotely from Argentina with modern web technologies.

Front Engineering Jobs

Customer communications hub for building strong relationships