Gearset provides DevOps solutions for Salesforce development, focusing on helping companies implement best practices in their development and release processes.

Gearset is seeking a Customer Support Engineer to join their Customer Success team, focusing on creating lasting relationships with customers who use their Salesforce DevOps solutions. This role goes beyond typical ticket-based support, offering a highly consultative and technical position where you'll work directly with users to ensure their success with Gearset's platform. You'll be part of a 20+ member technical team, providing world-class support through in-app chat, email, and technical screen-shares. The position offers a combination of independence and collaborative opportunities, working closely with product, marketing, and sales teams to champion customer needs and influence product development. The role emphasizes a personal, friendly approach to support, avoiding scripted responses and automated solutions. You'll have the opportunity to make a direct impact on millions of Salesforce developers while working in a supportive environment that values professional growth and customer satisfaction.

Technical customer support role at Gearset focusing on helping Salesforce developers implement DevOps best practices through consultative support and product expertise.

Customer Support Engineer

A company providing DevOps solutions for Salesforce development and release processes.

Gearset is seeking a Customer Support Engineer to join their Customer Success team in a hybrid work environment. This role goes beyond traditional ticket-based support, offering a technically challenging position where you'll work directly with users implementing DevOps practices in Salesforce development. As part of a 20+ member technical team, you'll provide consultative support, diagnose complex issues, and influence product development through user feedback. The role emphasizes a personal, friendly approach to support without relying on scripts or bots.

The position offers significant independence in managing customer relationships and technical problem-solving. You'll be responsible for ensuring exceptional customer support through various channels including in-app chat, email, and technical screen-shares. Beyond just solving problems, you'll be a vital link between customers and the company, representing user needs and contributing to product improvement.

This is an excellent opportunity for someone with technical aptitude who enjoys working directly with users and can explain complex concepts clearly. The role offers comprehensive benefits including healthcare, pension, and professional development opportunities. The company culture values personal growth, work-life balance, and maintains a collaborative environment where you'll work alongside responsive engineering teams.

Working at Gearset means joining a company that genuinely prioritizes customer success, offering you the chance to make a real impact on how millions of developers work with Salesforce. The hybrid working model provides flexibility while maintaining team collaboration, with typically 3 days in the office after the initial training period.

Technical customer support role focusing on helping users implement DevOps practices in Salesforce development, offering hybrid work and comprehensive benefits.

Leading DevOps platform for Salesforce, enabling users to build and manage Salesforce development aspects including CI/CD pipelines and disaster recovery.

Gearset, the leading DevOps platform for Salesforce, is seeking a Graduate Software Engineer to join their innovative team. This role offers a unique opportunity to work on a standalone tool that integrates with Salesforce through public APIs, solving complex challenges for Salesforce developers. The position starts in September 2025 and provides extensive mentorship and growth opportunities.

The role combines both frontend and backend development, working with a modern tech stack including C#, TypeScript, React, AWS, and Docker. You'll be part of a collaborative environment where engineers directly interact with customers and partners to ensure optimal solution delivery. The company maintains a strong engineering culture with multiple daily releases and continuous improvement of their infrastructure.

As a Graduate Software Engineer, you'll contribute to maintaining and extending features, participating in end-to-end development processes, and working closely with users to enhance the platform. The position offers comprehensive benefits including competitive salary, healthcare, pension, and professional development opportunities.

The ideal candidate should have a Bachelor's degree in Computer Science or related field, demonstrate problem-solving abilities, and maintain a pragmatic approach to development. While specific technology experience is beneficial, the company values potential and provides thorough training and mentorship. This role is perfect for graduates passionate about both frontend and backend development, eager to make an impact in a product-driven company.

Entry-level software engineering position at Gearset, working on Salesforce DevOps platform with modern tech stack and comprehensive benefits package.

Graduate Software Engineer

Gearset, the leading DevOps platform for Salesforce, is seeking a Graduate Software Engineer to join their innovative team. This role, starting in September 2025, offers an exceptional opportunity for recent graduates to work on a cutting-edge platform that helps users manage Salesforce development through CI/CD pipelines and disaster recovery solutions.

The position offers a unique blend of technical challenges and professional growth opportunities. As part of small, dynamic engineering teams, you'll work with technologies including C#, TypeScript, React, AWS, and Docker. The role emphasizes hands-on learning with dedicated mentorship from day one, ensuring strong support for your professional development.

What makes this role particularly exciting is the direct impact you'll have on both product development and team processes. You'll collaborate across the business and interact directly with customers, ensuring solutions meet real-world needs. The company's culture emphasizes rapid iteration and continuous improvement, with multiple daily releases and strong investment in observability and infrastructure tools.

The ideal candidate will have a Bachelor's degree in Computer Science, Mathematics, or a related field, with a predicted grade of 2:1 or above. While technical skills are important, the company values a pragmatic approach to problem-solving and a passion for learning. The position offers competitive compensation starting at £41k, comprehensive benefits including healthcare and pension, and a generous personal development budget.

Working in Cambridge, UK, you'll join a product-driven company founded by engineers who understand the value of great engineering culture. The hybrid working model offers flexibility, and the company provides all the tools needed for success, including top-end hardware of your choice. This is an excellent opportunity for graduates looking to make their mark in a growing, innovative software company.

Entry-level software engineering position at Gearset, working on their Salesforce DevOps platform with opportunities for both frontend and backend development.

Gearset is the leading DevOps platform for Salesforce, trusted by more than 2000 companies globally.

Gearset, the leading DevOps platform for Salesforce, is seeking a Principal Software Engineer to join our team. As a product-driven company founded by engineers, we value great engineering culture, teamwork, and tight feedback loops. 

In this role, you'll have the opportunity to impact what we build and how we build it, working across the business and directly with customers to solve pressing problems. Our tech stack includes C#, React, TypeScript, Postgres, AWS, and Kubernetes, and you'll help define what great looks like in our environment.

We're looking for someone with a track record of creating positive business impact beyond coding, such as leading a team or driving major feature development. You should have full-stack engineering experience, including working directly with customers, and a passion for continuous improvement.

Gearset offers a competitive salary range of £78,000 - £100,000 per year, along with benefits like BUPA health care, a generous personal development budget, and a flexible hybrid work arrangement based in our Cambridge office. We pride ourselves on our unique culture built on trust, collaboration, and transparency, as reflected in our high Glassdoor and G2 scores.

Join our diverse engineering team and help shape the future of Salesforce DevOps in a fast-paced, exciting environment that combines the energy of a startup with the success and ambition of a scaleup.

Join Gearset as a Principal Software Engineer, shaping the future of Salesforce DevOps with competitive pay and benefits in a collaborative, fast-paced environment.

Gearset Engineering Jobs

Gearset provides DevOps solutions for Salesforce development, focusing on helping companies implement best practices in their development and release processes.