Managed Services Provider delivering personalized technology solutions to help local businesses in the New York City area

GEM Technologies is a leading Managed Services Provider in the New York City area, specializing in emerging technology implementation and comprehensive IT solutions. We're seeking a Senior Systems Engineer to join our team in a hybrid role.

The ideal candidate will be responsible for maintaining and optimizing IT infrastructure, cloud platforms, and computer systems. You'll work with multiple clients, providing expert technical support and ensuring system security and performance. This role combines remote work with occasional onsite visits to clients throughout the NYC metro area.

Key responsibilities include designing and implementing cloud-based solutions, providing technical support, managing system performance, and maintaining security protocols. You'll work with various technologies including AWS, Azure, GCP, MS 365, and other enterprise-level solutions.

We're looking for someone with 5+ years of experience, strong technical skills in systems administration, cloud platforms, and security practices. The ideal candidate should have excellent communication skills, a customer-service orientation, and the ability to work independently while contributing to team objectives.

Benefits include remote work flexibility, professional development opportunities, and comprehensive health coverage. The position offers a competitive salary range of $75,000-$100,000, based on experience.

Join us to be part of a dynamic team that's helping businesses stay competitive and secure in an increasingly digital world. You'll have the opportunity to work with cutting-edge technologies while developing your skills and making a real impact on our clients' success.

Senior Systems Engineer position at GEM Technologies, offering hybrid work in NYC, focusing on cloud solutions and IT infrastructure management.

Senior Systems Engineer

GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology.

GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology. As the New York City area's leading experts in emerging technology implementation, we deliver comprehensive and scalable solutions that keep businesses competitive, secure, and thriving.

The Senior Systems Engineer is responsible for the maintenance, configuration, and reliable operation of IT infrastructure, cloud platforms and computer systems. You will participate in research and development to continuously improve and keep up with IT business needs of the organization. You will also actively identify and resolve problems within the IT infrastructure that can lead to work disruptions within the company. You will have the opportunity to work with multiple clients, providing them with expert technical support and ensuring their systems are secure and functioning at peak performance.

Responsibilities:
- Design, implement and maintain server and cloud-based computing solutions
- Provide expert technical support to clients, resolving any issues related to their systems
- Analyze and optimize system performance, identifying areas for improvement
- Create and maintain documentation of system configurations, procedures and troubleshooting guides
- Stay up-to-date with emerging technologies and trends in the field of systems engineering
- Experience with cybersecurity, including knowledge of firewalls and best practices for securing systems
- Experience with disaster recovery and regaining access and functionality to IT infrastructure

Requirements:
- Ability to communicate effectively with organizational personnel and clients
- Customer service orientation
- Adapt easily to rapid changes in requests, processes, and procedures
- Ability to set goals and prioritize tasks
- Uses an objective, logical, rigorous, and detail-oriented approach to work
- Resolves problems promptly, accurately and in such a way as to prevent future occurrence
- Strong ability to manage multiple responsibilities and competing priorities
- Maintains confidentiality and uses sound judgement when discussing technical or sensitive matters
- Strong attitude and desire to learn new technologies
- Maintain current skills and strive to acquire new technical knowledge based on current industry trends
- Highly motivated self-starter & independent worker
- Must work well in a team environment and participate in working meetings
- Must maintain a clean and presentable work environment for video calls
- Some travel may be required

Education and Experience:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
- At least five years of proven experience as a Senior Systems Engineer

Technical Skills:
- Systems administration
- Network protocols
- Hardware configuration
- Software deployment
- Scripting languages
- Security knowledge
- Cloud-based computing

Core Technical Knowledge:
- MS 365 and O365
- Amazon Web Services
- Microsoft Azure
- Google Cloud Platform
- Cloud Software
- Google Workspace
- PowerShell
- VDI Administration
- MFA Administration
- MDM Solutions
- Experience with NOC software and PSAs
- Experience with Microsoft Exchange
- Experience with router/switch implementation and VoIP systems
- Knowledge of disaster recovery
- Scripting or programming experience
- Experience with cloud servers
- RMM Experience

Benefits:
- Remote work
- Professional Development stipend
- Health Insurance
- Dental/Vision Plan

Salary range: $75,000 to $100,000 commensurate with experience

Senior Systems Engineer at GEM Technologies, responsible for IT infrastructure, cloud platforms, and client support in New York City area.

GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology. As the New York City area's leading experts in emerging technology implementation, we offer comprehensive and scalable solutions to keep businesses competitive, secure, and thriving.

The Senior Systems Engineer role involves maintaining, configuring, and ensuring reliable operation of IT infrastructure, cloud platforms, and computer systems. You'll participate in R&D to improve and meet IT business needs, identify and resolve problems, and work with multiple clients to provide expert technical support.

Key responsibilities include:
- Designing and implementing server and cloud-based computing solutions
- Providing expert technical support to clients
- Analyzing and optimizing system performance
- Creating and maintaining system documentation
- Staying current with emerging technologies
- Applying cybersecurity knowledge and best practices
- Managing disaster recovery processes

Requirements include strong communication skills, customer service orientation, adaptability, problem-solving abilities, and a detail-oriented approach. The ideal candidate is a self-motivated learner who can manage multiple priorities and work well in a team environment.

Technical skills required:
- Proficiency in MS 365, O365, AWS, Azure, and Google Cloud Platform
- Experience with PowerShell, DNS infrastructure, VDI, MFA, and MDM solutions
- Knowledge of NOC software, PSAs, Microsoft Exchange, and VoIP systems
- Scripting or programming experience
- Familiarity with cloud servers and RMM

This hybrid position is based in the NYC area and may involve occasional client visits. The salary range is $75,000 to $100,000, commensurate with experience. Benefits include remote work options, professional development stipend, and health/dental/vision insurance.

Senior Systems Engineer at GEM Technologies: Manage IT infrastructure, provide expert support, and implement cutting-edge solutions in NYC.

GEM Technologies is a leading Managed Service Provider (MSP) headquartered in New York City, delivering exceptional IT solutions and services to diverse clients across various industries.

GEM Technologies is a leading Managed Service Provider (MSP) headquartered in the heart of New York City. With a commitment to delivering exceptional IT solutions and services, we serve a diverse range of clients across various industries. Our team of skilled professionals is dedicated to providing top-notch technology solutions that empower businesses to thrive in today's dynamic and ever-evolving digital landscape.

We actively monitor, maintain, and fortify clients' digital infrastructures, ensuring robust cybersecurity through continuous threat detection, prevention, and remediation efforts.

As a System Engineer at GEM Technologies, you will work closely with our clients to understand their unique technology needs and collaborate with our team to deliver tailored solutions that drive business success. Your work will be primarily done onsite at client locations throughout the NYC metro area.

Key responsibilities include:
- Manage complex IT systems and infrastructure for our clients
- Collaborate with clients to assess their IT requirements and provide expert recommendations
- Implement and support server environments, network configurations, and virtualization technologies
- Troubleshoot and resolve technical issues related to systems, networks, and applications
- Perform regular system updates, maintenance tasks, and security patches
- Monitor system performance, identify areas for improvement, and optimize system efficiency
- Provide exceptional customer service by addressing client inquiries and concerns
- Document system configurations, processes, and procedures

If you are passionate about technology, dedicated to delivering outstanding solutions, and thrive in a fast-paced environment, we want to hear from you!

GEM Technologies seeks a Systems Engineer to manage IT infrastructure, implement solutions, and provide expert support for clients in NYC.

Systems Engineer

GEM Technologies is a leading Managed Service Provider (MSP) headquartered in the heart of New York City. With a commitment to delivering exceptional IT solutions and services, we serve a diverse range of clients across various industries. Our team of skilled professionals is dedicated to providing top-notch technology solutions that empower businesses to thrive in today's dynamic and ever-evolving digital landscape.

As a System Engineer at GEM Technologies, you will work closely with our clients to understand their unique technology needs and collaborate with our team to deliver tailored solutions that drive business success. Your work will be primarily done onsite at client locations throughout the NYC metro area.

Key responsibilities include:
- Manage complex IT systems and infrastructure for our clients
- Collaborate with clients to assess their IT requirements and provide expert recommendations
- Implement and support server environments, network configurations, and virtualization technologies
- Troubleshoot and resolve technical issues related to systems, networks, and applications
- Perform regular system updates, maintenance tasks, and security patches
- Monitor system performance, identify areas for improvement, and optimize system efficiency
- Provide exceptional customer service by addressing client inquiries and concerns
- Document system configurations, processes, and procedures

Requirements:
- Bachelor's degree in computer science, Information Technology, or related field (or equivalent work experience)
- Proven experience as a System Engineer, Systems Administrator, or similar role
- Proficiency in managing Windows server environments
- Strong knowledge of network protocols, firewall configurations, and security best practices
- Expertise in MDM solutions such as Intune
- Experience with virtualization technologies such as VMware or Hyper-V
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud is a plus
- Excellent problem-solving skills and a proactive approach to identifying and resolving issues
- Strong communication skills and the ability to work collaboratively within a team and with clients
- Relevant certifications (e.g., Microsoft, Cisco, CompTIA) are a plus

If you are passionate about technology, dedicated to delivering outstanding solutions, and thrive in a fast-paced environment, we want to hear from you!

GEM Technologies seeks a Systems Engineer to manage IT infrastructure, implement solutions, and provide exceptional service to clients in NYC.

GEM Technologies is a technology consulting company providing services to multiple clients in the New York City area.

GEM Technologies is seeking a Senior Systems Engineer to join our team in a hybrid work environment. This role is part of our Engineering department and is based in New York. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining complex systems for our clients in the NYC area. 

The ideal candidate should have a strong background in systems engineering, with experience in providing technology consulting services to multiple clients. You will be required to make on-site visits to clients in the NYC area, so living in or near the New York City Metropolitan area is essential.

Key Responsibilities:
- Design and implement complex systems solutions for clients
- Provide technical leadership and mentorship to junior team members
- Collaborate with clients to understand their needs and deliver tailored solutions
- Conduct on-site visits to client locations in the NYC area
- Stay up-to-date with the latest technologies and industry trends

Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field
- Proven experience as a Senior Systems Engineer or similar role
- Strong knowledge of various technologies and systems architectures
- Excellent problem-solving and communication skills
- Ability to work in a fast-paced, client-facing environment
- Must be permanently authorized to work in the United States without visa sponsorship
- Willingness to travel to client sites within the NYC area

Benefits:
- Competitive salary (please provide your desired base salary)
- Opportunity to work with diverse clients and cutting-edge technologies
- Professional development and growth opportunities
- Hybrid work environment, balancing remote work with on-site client visits

If you're an experienced systems engineer looking for a challenging role in a dynamic consulting environment, we encourage you to apply. Join GEM Technologies and help shape the future of technology solutions for our clients in New York and beyond.

Senior Systems Engineer needed for hybrid role at GEM Technologies in NYC. Design and implement complex systems, provide technical leadership, and work with diverse clients.

GEM Technologies Engineering Jobs

Managed Services Provider delivering personalized technology solutions to help local businesses in the New York City area