Giga ML is revolutionizing enterprise customer support with AI agents that handle over 1 million customer tickets monthly through voice and chat. As a Founding Software Engineer, you'll join a YC-backed startup trusted by industry leaders like Postman and Zepto. The role offers a unique opportunity to work on cutting-edge ML projects while having significant impact and autonomy.
The position requires a full-stack engineer with experience in building and deploying LLM-based products. You'll be working in a fast-paced environment with high ownership, contributing to both Chat and Voice AI products. The tech stack includes Python, React, and cloud platforms, with a focus on scalability using Kubernetes and Docker.
The company is well-funded, backed by YC President Garry Tan and Nexus Venture Partners. Founded in 2023, the team is small but growing, offering the chance to work directly with talented founders - Varun Vummadi (ex-Stanford PhD in AI) and Esha Manideep (IIT KGP graduate).
Benefits include competitive compensation with equity, comprehensive health coverage, wellness perks, and a new 5,000 sq. ft. office. The interview process is straightforward: CEO intro call, CTO coding round, and an in-office work trial. This is an excellent opportunity for engineers who want to shape the future of AI-driven customer service while working with advanced technologies and having significant technical ownership.