Developer Platform Specialist - US

Leading platform for standardized and automated development environments with over 1.5 million users
$120,000 - $180,000
DevOps
Mid-Level Software Engineer
Hybrid
101 - 500 Employees
3+ years of experience
Enterprise SaaS · Developer Tools

Description For Developer Platform Specialist - US

Gitpod, the leading platform for automated development environments with 1.5 million users, is seeking a Developer Platform Specialist to transform how large enterprises develop software. This role, reporting to the Head of Customer Experience, focuses on driving organizational change and enhancing developer productivity across enterprise customers. The ideal candidate will manage key accounts, partner with sales teams, and ensure customer success throughout the entire partnership journey. In 2024, Gitpod quadrupled enterprise revenue and secured several seven-figure contracts with F500 companies. The company operates on strong operating principles and values, emphasizing merit-based collaboration and authentic alignment. The role requires exceptional customer satisfaction skills, proactive planning, and deep technical understanding of developer tooling. The position offers comprehensive benefits including flexible work arrangements, equity, and various insurance options. The company maintains a remote-first culture while fostering regular team interactions through company off-sites.

Last updated a day ago

Responsibilities For Developer Platform Specialist - US

  • End-to-end ownership over key accounts
  • Partner with Sales for seamless handoffs
  • Build and nurture relationships with champions and executives
  • Monitor and report on customer health
  • Drive renewals and expansion of accounts
  • Coordinate between Gitpod functions and external vendors
  • Drive organizational change to enhance development productivity

Requirements For Developer Platform Specialist - US

  • Track record of successfully driving developer adoption in Enterprise customers
  • Experience in organizational change management and stakeholder alignment
  • Experience working with key accounts with >$200k ARR
  • Experience working with developers, preferably in developer tooling space
  • Expertise in platform engineering and developer productivity practices
  • Familiarity with tools like Salesforce, Accord, Pylon, Pitch, Notion, and AI tools

Benefits For Developer Platform Specialist - US

Equity
Medical Insurance
Parental Leave
  • Remote-first, flexible work day
  • Flexible paid time off
  • Parental leave for all parents
  • Employee-friendly equity terms (extended exercise)
  • Health insurance (country-specific)
  • Retirement (country-specific)
  • Wellness allowance
  • Premium work-from-home equipment
  • Regular company off-sites

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