Cloud Operations Engineer

Glean, a venture-backed startup backed by prestigious investors like Sequoia and Kleiner Perkins, is revolutionizing enterprise knowledge work through AI. Founded by former Google search and Facebook engineers, we're building an intelligent system that combines advanced search capabilities with generative AI to transform how companies access and utilize their knowledge.

As a Cloud Operations Engineer at Glean, you'll play a crucial role in our mission to make knowledge work faster and more humane. You'll be responsible for managing infrastructure stability, security, and support for designated enterprise customers. This role requires a unique blend of technical expertise in cloud technologies, security protocols, and customer service excellence.

The position offers an opportunity to work with cutting-edge AI technology while solving complex technical challenges. You'll be part of a diverse, creative team with leadership experience from top tech companies like Google, Slack, Facebook, and Dropbox. The role requires strong technical skills in cloud platforms, security implementations, and coding, combined with excellent communication abilities to interact with both technical and non-technical stakeholders.

This is an ideal opportunity for a technically curious professional who thrives on solving complex problems and wants to contribute to the future of enterprise AI. You'll work in a fast-paced environment where your actions directly impact customer success and satisfaction. The role offers competitive compensation and the chance to work with some of the most innovative technologies in the enterprise space.