Solution Engineer

Glean is a platform that searches across all company apps to help find and discover needed information, combining the best of Google Search and ChatGPT.
Backend
Senior Software Engineer
Remote
51 - 100 Employees
5+ years of experience
AI · Enterprise SaaS

Description For Solution Engineer

Glean is on a mission to bring people the knowledge they need to make a difference in the world. Founded by former Google search and Facebook engineers, Glean combines the best of Google Search and ChatGPT to search across all company apps, helping users find exactly what they need and discover important information.

As a Solution Engineer in the GTM organization within the APAC region, you'll be a trusted technical advisor to the local sales team, partners, and customers. You'll work on exciting projects with future-forward organizations, guiding them through their Generative AI journeys.

Key responsibilities include:

  • Performing interactive demonstrations of the Glean platform
  • Educating technical teams on Glean's architecture
  • Scoping and executing pilot and Proof of Value exercises
  • Training customers and partners on the product
  • Presenting at company-sponsored events
  • Liaising with product managers and engineers

The ideal candidate will have:

  • A bachelor's degree in a relevant field or equivalent experience
  • 5+ years of enterprise software pre-sales experience
  • Excellent analytical and problem-solving skills
  • Strong communication skills to explain complex technical concepts
  • Experience with SaaS tools, cloud infrastructure, identity services, APIs, and security concepts

Glean offers a diverse and inclusive work environment, backed by leading venture capitalists, with a world-class team experienced in top tech companies. Join us in revolutionizing how people access and utilize knowledge in the workplace!

Last updated 5 months ago

Responsibilities For Solution Engineer

  • Perform interactive demonstrations of the Glean platform
  • Educate technical teams on Glean's architecture
  • Scope and execute pilot and Proof of Value exercises
  • Educate and train customers and partners on the product
  • Present at company-sponsored events
  • Liaise with product managers and engineers

Requirements For Solution Engineer

Java
Python
Go
  • Bachelor's degree in Engineering, Computer Science, Information Technology, or related field (or equivalent work experience)
  • At least 5+ years experience in enterprise software pre-sales
  • Excellent analytical and problem-solving skills
  • Ability to explain complex technical concepts in layman's terms
  • Comfortable presenting virtually and in-person
  • Strong understanding of popular SaaS tools (Microsoft 365, Google Workspace, Slack, etc.)
  • Familiarity with cloud infrastructure platforms (GCP, AWS, Azure)
  • Familiarity with identity services and SSO providers
  • Familiarity with APIs and troubleshooting
  • Familiarity with security concepts and tools

Interested in this job?

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