Principal AI Engineer - Servicing Solutions
Description For Principal AI Engineer - Servicing Solutions
GoodLeap is a pioneering technology company revolutionizing sustainable home solutions through innovative financing and software products. With over $27 billion in financing facilitated since 2018, we've helped more than 1 million homeowners access sustainable solutions like solar panels, batteries, and energy-efficient upgrades.
We're seeking a Principal AI Engineer to spearhead our AI initiatives in loan and lease servicing. This role combines deep technical expertise with strategic leadership, focusing on developing cutting-edge AI-driven solutions using Large Language Models (LLMs) and agentic systems. The position offers an opportunity to transform GoodLeap's servicing business through advanced automation and intelligent decision-making systems.
The ideal candidate will bring 10+ years of software engineering experience, with significant expertise in AI/ML technologies. You'll work at the intersection of artificial intelligence and financial technology, developing solutions that meet strict regulatory standards while pushing the boundaries of what's possible in loan servicing automation.
Beyond technical skills, we're looking for a leader who can mentor teams, drive AI strategy, and collaborate across engineering, data, and product departments. You'll be instrumental in building scalable architectures that incorporate the latest in AI technology while ensuring reliability and security.
GoodLeap's mission extends beyond business success - through our nonprofit GivePower, we're deploying life-saving water and clean electricity systems globally. Join us in creating innovative solutions that drive both business success and positive global impact.
Responsibilities For Principal AI Engineer - Servicing Solutions
- Architect and develop scalable AI-driven tools integrated with Large Language Models (LLMs) and multi-agent systems
- Build and implement retrieval-augmented generation (RAG) and knowledge management systems
- Lead AI strategy, collaborating with engineering, data, and product teams
- Evaluate and integrate third-party LLMs, AI models, APIs, and agentic frameworks
- Mentor engineers on best practices in AI/ML
- Ensure AI solutions meet regulatory standards
- Collaborate on model fine-tuning, deployment, and MLOps practices
Requirements For Principal AI Engineer - Servicing Solutions
- 10+ years of software engineering experience, with 2+ years in AI/ML solutions or LLMs
- Excellent leadership and problem-solving skills
- Strong software architecture and design skills
- Experience with AI model development, fine-tuning, and deployment
- Hands-on experience with LLM APIs, agent frameworks, and platforms
- Expertise in Python and TypeScript
- Experience with vector databases, embeddings, and semantic search
- Strong understanding of machine learning principles
- Familiarity with MLOps, CI/CD for AI pipelines
- Knowledge of financial services applications
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