Applied AI Customer Engineer (English, French)

Google is seeking an Applied AI Customer Engineer to join their Customer Engagement Suite team in Paris. This role combines technical expertise in conversational AI with customer-facing responsibilities, making it ideal for someone who bridges the gap between complex AI solutions and business implementation. The position involves working with Google's cutting-edge Applied AI suite, including Conversational Agents, Agent Assist, and CCaaS solutions.

The role requires a unique blend of technical skills in AI/ML and strong communication abilities, with fluency in both English and French being essential. You'll be part of a specialized technical team engaging directly with enterprise customers across EMEA, helping them adopt and implement Google's AI solutions. The position involves significant travel (up to 50%) and requires experience with conversational applications and contact center technologies.

As an Applied AI Customer Engineer, you'll be instrumental in growing the adoption of Customer Engagement solutions in EMEA. Your responsibilities will include conducting technical pre-sales activities, building proof-of-concepts, running technical workshops, and influencing product direction based on customer feedback. You'll work closely with cross-functional teams including Customer Engineering leaders, Product teams, and executive leadership.

Google Cloud's mission is to accelerate digital transformation across industries, and this role is crucial in helping organizations leverage Google's AI capabilities. The position offers the opportunity to work with cutting-edge technology while building relationships with enterprise customers and partners across EMEA. If you're passionate about AI technology and enjoy working directly with customers to solve complex business challenges, this role offers an exciting opportunity to shape the future of customer engagement solutions at one of the world's leading technology companies.