Associate Customer Engineer, GenAI, Google Cloud

Google Cloud provides enterprise-grade cloud computing solutions and cutting-edge technology services globally.
Machine Learning
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
AI · Enterprise SaaS · Cloud

Description For Associate Customer Engineer, GenAI, Google Cloud

Google Cloud is seeking an Associate Customer Engineer specializing in Generative AI to join their team in Tokyo. This role combines technical expertise in machine learning with customer-facing responsibilities, making it perfect for those who want to bridge the gap between advanced AI technology and business solutions.

As an Associate Customer Engineer, you'll work directly with Google Cloud's customers to help them understand and implement AI and machine learning solutions. You'll be part of the team that helps organizations transform their businesses through cloud computing and data-powered innovation. The role requires both technical depth in ML/AI and strong communication skills, as you'll be working with diverse stakeholders.

The position offers unique opportunities to work with cutting-edge AI technologies, particularly in the realm of Large Language Models (LLMs) and Generative AI. You'll be responsible for demonstrating technical features, designing architectures, and engaging in proof-of-concepts while working alongside sales teams to drive customer success.

Google Cloud's global presence and reputation for innovation make this an excellent opportunity for someone starting their career in AI/ML engineering. You'll have the chance to impact organizations across various industries while working with Google's state-of-the-art cloud infrastructure and AI tools. The role combines technical problem-solving with customer interaction, offering a dynamic work environment at one of the world's leading technology companies.

The ideal candidate should have a strong foundation in computer science or mathematics, experience with machine learning solutions, and fluency in both English and Japanese. This position is perfect for someone who enjoys both technical work and customer interaction, offering the opportunity to grow in both areas while working with cutting-edge AI technologies.

Last updated 3 months ago

Responsibilities For Associate Customer Engineer, GenAI, Google Cloud

  • Work with the Sales team to identify and qualify business opportunities, understand key customer technical objections and develop the strategy to resolve technical blockers
  • Provide in-depth machine learning expertise to support the technical relationship with Google's customers, including product and solution briefings, proof-of-concept work
  • Work with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments
  • Recommend integration strategies, enterprise architectures, platforms and application infrastructure required to complete solution using best practices on Google Cloud

Requirements For Associate Customer Engineer, GenAI, Google Cloud

Python
  • Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience
  • 1 year of experience building or leveraging machine learning solutions and developing applications utilizing AI frameworks and methods
  • Ability to communicate in English and Japanese fluently to work with internal and external stakeholders
  • Experience in Large Language models (LLMs) and Generative AI
  • Experience with PyTorch, TensorFlow, Scitkit and other deep learning frameworks
  • Experience using collaborative notebook-based workflows (e.g. Jupyter) for prototyping and knowledge sharing

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