Associate Customer Engineer, GenAI, Google Cloud

Google Cloud provides enterprise-grade cloud computing solutions and cutting-edge technology services globally.
Machine Learning
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
AI · Enterprise SaaS · Cloud

Description For Associate Customer Engineer, GenAI, Google Cloud

Google Cloud is seeking an Associate Customer Engineer specializing in Generative AI to join their team in Tokyo. This role combines technical expertise in machine learning with customer-facing responsibilities, making it perfect for those who want to bridge the gap between advanced AI technology and business solutions.

As an Associate Customer Engineer, you'll work directly with Google Cloud's customers to help them understand and implement AI and machine learning solutions. You'll be part of the team that helps organizations transform their businesses through cloud computing and data-powered innovation. The role requires both technical depth in ML/AI and strong communication skills, as you'll be working with diverse stakeholders.

The position offers unique opportunities to work with cutting-edge AI technologies, particularly in the field of Generative AI and Large Language Models. You'll be responsible for demonstrating technical features, designing architectures, and helping customers implement Google Cloud solutions. The role involves close collaboration with sales teams to identify opportunities and resolve technical challenges.

What makes this role particularly exciting is the chance to work at Google, a global technology leader, while helping shape the future of enterprise AI adoption. You'll be at the forefront of helping organizations leverage Google's advanced AI capabilities and cloud infrastructure. The role offers exposure to various industries and the opportunity to work with Google's latest AI innovations.

This position is ideal for someone with a strong technical background in AI/ML who also enjoys customer interaction and problem-solving. You'll need to be fluent in both English and Japanese, making this a unique opportunity for bilingual tech professionals. The role combines technical expertise with business impact, offering a challenging and rewarding career path in the rapidly evolving field of enterprise AI.

Last updated a day ago

Responsibilities For Associate Customer Engineer, GenAI, Google Cloud

  • Work with the Sales team to identify and qualify business opportunities, understand key customer technical objections and develop the strategy to resolve technical blockers
  • Provide in-depth machine learning expertise to support the technical relationship with Google's customers, including product and solution briefings, proof-of-concept work
  • Work with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments
  • Recommend integration strategies, enterprise architectures, platforms and application infrastructure required to complete solution using best practices on Google Cloud

Requirements For Associate Customer Engineer, GenAI, Google Cloud

Python
  • Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience
  • 1 year of experience building or leveraging machine learning solutions and developing applications utilizing AI frameworks and methods
  • Ability to communicate in English and Japanese fluently to work with internal and external stakeholders
  • Experience in Large Language models (LLMs) and Generative AI
  • Experience with PyTorch, TensorFlow, Scitkit and other deep learning frameworks
  • Experience using collaborative notebook-based workflows (e.g. Jupyter) for prototyping and knowledge sharing

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